* * * * *

NANCY

BENCOSME

ac4hra@r.postjobfree.com

Hollywood, CA 90068

860-***-****

SUMMARY

Experienced developer specializing in front-end application development. Detail-oriented and strong organization skills which are essential in delivering enterprise level web applications to various lines of businesses. Experienced with all stages of the development cycle for web projects from proof-of-concept to production. Well-versed in JavaScript. Strong background in customer service and relations.

SKILLS

• Strong written and oral communication skills

• Able to remain organized and manage multiple projects simultaneously

• Comfortable conducting research on a broad range of topics

• Ability to work independently or in a team environment

• Experience working in an agile environment

• Languages: JavaScript, CSS, HTML, ArcGIS for

JavaScript, Dojo Toolkit, SQL, PHP, Java, C, C++,

AngularJS

• Graphics: Photoshop, Illustrator, Dreamweaver

• Software: Microsoft Office Suite (Word, Excel,

PowerPoint, Outlook, Access, Publisher), ArcGIS

(ArcMap, ArcCatalog), Captivate, Camtasia

PROFESSIONAL EXPERIENCE

City National Bank, Los Angeles, CA

Technical Forms Designer II

November 2017 to Present

• Developing online forms using Avoka Transact Maestro for rapid creation and deployment of financial customer acquisition.

• Using JIRA for Requirements Management

Travelers Insurance Company, Hartford, CT

Web GIS Application Developer

February 2016 to October 2017

• Designed and developed enterprise level web applications for various lines of business by utilizing ArcGIS for JavaScript and ArcGIS products

• Wrote technical documents for the applications detailing purpose, design changes, and configurations

• Able to perform analysis of business problems, requirements and hold brainstorming sessions in effort to drive solutions

• Helped publish map, feature, and geoprocessing services

• Fully involved in application design, development, testing, and maintenance

• Have experience in customizing Esri templates and developed custom widgets for Web App Builder Finalsite, Glastonbury, CT

Web Solutions Analyst Contractor

November 2014- December 2014

• Acted as a first responder to enterprise-level client support requests via various channels (ticketing system, phone, and social media)

• Troubleshot and resolved issues related to use of the proprietary content management system, learning management system, and other web-based products for the educational industry

• Strengthened the Finalsite brand by exhibiting excellence in knowledge and customer service All Star Software Systems, Middletown, CT

Marketing Coordinator/ Web Master

May 2013- June 2014

• Managed the eCommerce division as it related to facilitating sales of eCommerce products

• Provided post sales follow-up material and communication

• Worked with the 3rd party web developer to improve website functionality

• Developed and delivered quarterly newsletter

2 P a g e

• Coordinated marketing meetings with 3rd party web developer to facilitate marketing/website relation improvements regarding websites, SEO, newsletters, surveys, etc. University of Hartford, West Hartford, CT

Instructional Technologist Assistant

September 2012- May 2013

• Provided consulting, support, and training for faculty and staff in educational technology and instructional design

• Provided support to professors in using Adobe Captivate for online courses

• Provided front-end administration for Blackboard, as well as support via phone, email, and one-on-one consulting EDUCATION

Bachelors of Arts Degree

University of Hartford, West Hartford, CT

Major: Multimedia Web Design and Development

Concentration: multimedia platforms

Graduated Fall 2015

Masters of Science

California State University, Fullerton

Major: Instructional Design and Technology

Expected Graduation Spring 2019

Masters of Science

University of New Haven

Major: Computer Science

Fall 2016, Spring 2017

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