WESLEY L. OWENS
**** ******** *****, ******, ******, 89436 H 775-***-**** C 530-***-**** ac4hk0@r.postjobfree.com
Professional Summary
Accomplished career postal employee with experience in every facet of mail and package processing and delivery systems. Successful track record in exceptional customer service including escalated one on one problem resolution in person and via telephone.
Skills
Supervision of line level employees to meet deadlines for efficient and timely mail distribution
Achieved regular success upselling postal products to customers in retail environment
In relief of regularly routed letter carrier, successfully delivered mail and packages within established guidelines
Oversaw closing operations including balancing daily financials up to $60,000 per day and incoming inventory of postal stamps
Ensured all internal financial audits were properly prepared and successfully completed
Managed daily communication, one on one or in groups settings, ensuring proper understanding of objections and goals
Liaison with local media to present Postal Service in positive light; acted as proctor in classroom setting for postal service entrance exam
Professional Experience
U. S. Postal Service 1987 to 2008
Window Clerk, 6 years
Mail Handler, 6 years
Letter Carrier, 9 years
Relief supervisor as requested
Print, Radio and Television Media 1980 to 1988
Videotape, edit, and voice over local sporting events
Wrote Copy for on air personalities
Newspaper articles for various publications, emphasis on sports
Education
Lassen College, Susanville, California, Journalism Major/School Newspaper, Sports Editor
Holy Names University, Oakland, California, Journalism Major/School Newspaper, Sports Editor