Nicolelynn Van Maaren

***** ******* ***** ** ******, FL 34667

T: 727-***-**** E: ac4hir@r.postjobfree.com

OBJECTIVE

To earn a position where my Bachelor of Science in Healthcare Management, as well as my past work history in sales and other business environments, plus many administrative skills, will be used to assist others, through my strong work ethic and dedication. Where striving for excellence isn’t just a goal but, a way of life.

EDUCATION

Herzing University Madison, WI

Bachelor of Science in Healthcare Management Awarded December 2013

Diploma in Medical Billing and Insurance Coding Awarded April 2011

EXPERIENCE

Precision Computing – Executive Assistant/Customer Service Coordinator – Hudson, FL

8-2013 – Current/Volunteer

Prepare monthly invoicing

Light Marketing – Social media posting, blog posts, website content writing.

Customer Service calls such as questions and leads on new business ventures.

DSC Sales, Inc. – Executive Administrative Assistant/ Operations Team Leader Oldsmar, FL 1/2007 – 6/2016

Receive orders and process payments for E-Commerce sales.

Fulfill orders and manage inventory for E-Commerce website.

Handled/Reported all accounting for E-commerce website in excel

Accounts receivable, payables, and process cash and credit card payments.

Monitor all suncare services to coordinate with my supervisor.

Prepare weekly itinerary for supervisors and sales representatives.

Prepare sales reports to show growth and forecast for new and upcoming projects.

Strategize yearly displays for maximum placement in stores, along with minimal cost.

Provided sales strategies to increase area sales.

Monitor sales representative’s service activity.

Record set pictures via email, for retail set locations and update location forms.

Provide weekly memos, sales promotions, vendor notifications, and tracking sheets for display placements, for sales representatives.

Organize inbound and outbound shipments.

Order product that is needed for all warehouse locations.

Answered phones and communicate with clients and vendors on a daily basis.

Prepare warehouse for shipments for E-commerce website, in addition to retail sales transactions from main business.

Manage logistics shipments inbound/outbound for yearly projects, including minimizing costs of building, and shipping to various locations.

Office Depot. – Customer Service/Cashier/ Multi-Department Fill-in Tarpon Springs, FL 2/2002 – 12/2006

Assisted customers with product inquires.

Processed returns.

Processed customers’ orders and received payment.

Replenish products.

Assisted copy center with order fulfillment and maintenance.

Answered phones.

Freedom Inn Senior Living Facility. – Kitchen Aide Tarpon Springs, FL 5/2001 – 7/2001

Assisted residents with all dining room services.

Prepared side dishes to serve to residents.

Served meals and refreshments to residents.

Assisted in dining room preparation and cleanup.

PROFESSIONAL INTERNSHIPS

Trinity Regional Rehab. - Receptionist/Internship Trinity, FL 10/2013 - 12/2013

Internship as part of the degree program.

Process new admissions through, ECS, LTC, COMS, and SFN contract.

Assist nurses with patient admissions and discharges as well as room changes.

Shadowing CNA’s, on admissions with tasks such as:

skin assessments

weight measurement

care charts

medication disposal

as well as other admission procedures

Supply meal ticket for employees and residents.

Greet visitors upon visiting residents.

Answer incoming calls, and provide outside line access for residents.

Countryside Foot & Ankle. – Office Support/Internship Clearwater, FL 3/2011 – 5/2011

Internship as part of the degree program.

Verified patient’s insurance benefits.

Assisted in scanning medical records into the EHR system.

Aided with patient billing.

Answered incoming calls.

Scheduling client/patient appointments.

Prepared patient appointment forms for upcoming visits.

ADDITIONAL QUALIFICATIONS AND SKILLS

Microsoft Office (Word, Excel, Powerpoint, Publisher, Quickbooks).

Yahoo small business website management.

Excellent Customer Service Skills.

Personable and friendly demeanor.

Ability to learn quickly.

The ability to see a sales opportunity from multiple angles, the consumer, seller, product design, and product manufacturing.

Handle and prioritize numerous tasks simultaneously.

Willingness to learn other duties to assist in all aspects of business operations.

Drive for success.

Great plains knowledge of 10 years (Accounting inventory, reports system).

Willingness to travel to build business relationships.

REFERENCES

Russ Perkins

Warehouse Logistics at Dsc Sales, Inc # 410-***-****

Relation: Family Friend

Years Known - 15+

Brandy McGinnis

Medical Assistant at Tampa Bay E.N.T. # 727-***-****

Relation: Friend/Co-worker

Years Known - 15+

Marc Molella

Owner and CEO of Precision Computing # 727-***-****

Relation: Personal Friend, business associate

Years Known - 6

Jim Smith

Director of Suncare/ Regional Manager at Dollar General # 843-***-****

Relation: Manager

Years Known: - 6

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