CELIA GIURLEO
*** ********* ***, *****, **, H*K 2T4 H: 450-***-**** C: 514-***-**** ************@*******.***
Profile
Detail-oriented with strong technical skills and the ability to learn concepts quickly. Experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Employment History
Salesperson/Cashier June 2013 to present
Dolce Sapore (Formerly known as Patisserie St-Martin) – Laval, Qc Part-time
● Serve a high volume of customers walking into the bakery
● Process customer orders and transactions
● Operate cash register
● Deliver friendly and efficient service to customers
● Respond to telephone requests
● Help prepare the catering orders
● Stock products when shelves are empty
Administrative Agent, Class 3 Nov 2017 to Jan 2018 Montreal West Island Integrated University Health and Social Services Centre Full-time
– CLSC Pierrefonds, Qc
● Data entry for the flu vaccine
Assistant Volunteer Trainer & Educator June 2017 to Aug 2017 McGill University Health Centre, Royal Victoria Hospital – Montreal, Qc Full-time
● Provided administrative support to coordinators
● Responded to the daily telephone messages and emails
● Responded to inquiries from volunteers and staff whenever necessary
● Worked on a special project to scan all paper applications to a database system
● Filed all applications once entered into system
● Created a profile in the Volunteer Reporter Program for new volunteers
● Assigned pins for usage of Volunteer Reporter Program for new volunteers
● Issued parking passes to volunteers and updated the report for statistics
● Issued meal vouchers to volunteers
● Emptied the laundry bin and restocked the clean volunteer smocks daily
● Kept inventory of Coffee Cart Program and replenished when empty
Receptionist Jan 2016 to June 2016 Pure Coiffure – Montreal, Qc Part-time
● Managed the reception area, including greeting visitors and in-person requests for information
● Booked appointments for customers according to 50 stylists’ agendas
● Contacted customers weekly to confirm appointments
● Completed customer transactions on cash register
● Responded to multiple telephone lines and handled the requests
● Suggested suitable products to customers for sale
● Responsible to open the store
● Ability to multitask in a fast-paced environment
Volunteer Work Nov 2014 to Dec 2015 McGill University Health Centre, Royal Victoria Hospital – Montreal, Qc Part-time
● Contacted and booked interview appointments for 100 high school and college students
● Created the interview schedule for coordinators
● Prepared gifts for patients
● Helped patients throughout the hospital
Education
Diploma of College Studies 2018 Social Sciences
Dawson College, Montreal, Quebec
High School diploma 2013
Laurier Senior High School, Laval, Quebec
Skills
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Languages
Bilingual English/French
References
Upon request