Jibin Sebastian
Al-Khuwair, Oman, Muscat ** * +968-******** * ac4hdu@r.postjobfree.com
CAREER OBJECTIVE
Network/System Administrator professional with extensive IT background. Enjoys troubleshooting to find solutions to technical issues. Technical Support Engineer with background in IT, project management and technical support. Successful at driving financial and productivity results.
HIGHLIGHTS
Troubleshooting Proficiency Exceptional Telephone etiquette
Network Configuration and Support Fortigate Configuration and Administration
Windows xp/Vista/7/8/10 Linux Server Administration
DHCP, DNS Ethernet and Firewall proficient LAN aptitude
Sophos Antivirus Office 365
Technical help desk experience Cisco firewall, routers, switches
Strong analytical skill Local Remote System Support
Excellent problem-solving skills Active Directory
Veem Backup/DR Cloud Computing/VMWare Administration
Netapp Storage Cpanel/Plesk
PROFESSIONAL EXPERIENCE
TEKDELIVER
System Administrator, November 2016 – present
Experience with Linux and Windows specialists for Splunk organization with a strong comprehension of the Splunk framework.
Configuring and troubleshooting Fortinet Firewall and Wireless Access Points.
Familiar in System Administration with Windows 2003-2012 Servers, Red Hat Linux Enterprise Servers.
Monitored the Splunk system by identifying terrible missions, dashboards and wellbeing of Splunk and collaborate with individual gatherings to upgrade execution.
Troubleshooting and handling post production issues, on-site support, worked closely with engineering to coordinate and provide all the required information and interacting with the client.
Strong qualitative analysis skills to lend insight into highly ambiguous and sensitive business problems. In-depth understanding of processes and technology integration challenges.
Establishes and manages Windows/Linux accounts. Install, modifies and maintains server utilities software.
Configure, troubleshoot and manage Remote and Site-to-Site VPNs using multiple vendors such as Cisco, Sonic Wall and Fortinet Firewalls.
Liaising with clients and third-party vendors to resolve network/system issues.
Configure and manage Windows Server 2012 and Office 365. Creating users, distribution groups, analyze and resolve any issues affecting AD and Office 365.
NETANDHOST HYDERABAD
Network Support Engineer, Nov 2015 – Nov 2016
Responsible for installation, administration, upgrades, and support of server environments running under various Operating Systems including Centos, RHEL, Ubuntu and Windows.
Xenserver configuration.
Monitoring LAN/WAN connectivity on Cisco Routers.
Manage Windows FTP and Web Servers.
Updating of Windows Patches and Anti – Virus.
Assist all end users with general computer operation and desktop application software/Hardware problems.
Troubleshoot end user PC problems of all complexity, often requiring in-depth examination of underlying PC, OS, configurations, application software and extensive research.
Firewall configuration and administration (PIX 515e, Sonic Wall, Cyber roam).
Windows Server 2012 installation.
Citrix Xencenter Server installation,
Cpanel, Plesk maintenance.
ST. ANDREW EDUCATIONAL SERVICES LLP - HYDERABAD
IT Executive, Sep 2014 – Oct 2015
Providing L1/L2 Support & troubleshooting for a campus network
Installation, configuration, troubleshoots of Cisco routers, catalyst switches &Wireless access point,
VLAN Configuration, manage & Troubleshooting of VTP & STP issues
Responsible for design & implementation of Routing protocols such as EIGRP, OSPF & BGP & troubleshooting.
Monitoring LAN, WAN, MPLS and link with documentation and reporting
ISP coordination for High latency, link down & link flapping issues.
Responsible for change management Process.
Monitoring equipment for Hardware/Software failure& upgrade
Preparation of Implementation Plan & complete the site implementation within the Time limit and Provide Post implementation support.
Ensure network uptime to meet the business requirement by analyzing the faults and identifying the root cause of same.
ACTIVE EDU-TECHNOLOGIES PVT.LTD
IT Executive, Mar 2012 – Mar 2014
Set up, test and configure networks, desktops, laptops and printers.
Resolve technical issues for the client in person, over the phone, remote support and through e-mail.
Repair and reinstall Microsoft office exam software such as IQ systems in to the testing PCs.
Troubleshoot online Microsoft, Adobe exam issues and resolve problems accurately and efficiently
Perform diagnostic test and repair malfunctioning hardware and software.
Maintain company computers, printers and other equipment.
Draft training materials and organized training sessions for clients.
Responded to client request for technical support over phone, e-mail and remote sessions.
Managed application patches, data backup, security changes and network configuration
Tested and troubleshoot new version of Microsoft office exam software
EDUCATION
JYOTHIS COLLEGE OF ADVANCED STUDIES
Bachelor of Computer Application, Mar 2010
NATIONAL HIGHER SECONDARY SCHOOL
Higher Secondary Education March 2007
NATIONAL HIGHER SECONDARY SCHOOL
High School Education March 2005
ADDITIONAL SKILLS
Fortinet NSE 1,2,3 Certified
MCSE
CCNA
RHCSA
Splunk Certified Power User
PERSONAL DETAILS
Date of birth : 09-12-1988
Sex : Male
Nationality : Indian
Marital status : Married
Visa : Work Visa ( Oman )
Languages : English, Hindi, Malayalam