Manager/Director Infrastructure
Resume:
Shawn T. Rabenstein Resume Page *
Shawn T. Rabenstein
Somerville, NJ 08876 ***************@***.***
Director of Information Technology
PROFILE An experienced Director of Information Technology with hands on expertise in a diverse range of technologies across multiple industries. Leader and motivator of individuals to maximize productivity in building and maintaining a robust technical infrastructure adhering to business needs.
• Extensive experience in Data Center Operations, Network and Systems administration with 20 years in the Healthcare and Security industries.
• Hands on leadership with expert level technical skillset.
• IT Project Management and Vendor Management
• Leverage cost effective technologies to achieve organizational goals and objectives.
• Disaster Recovery planning and implementation expert.
• Proven outside the box thinker in providing solutions to complex problems.
• Ambitious and motivated IT professional with a progressive career track. EMPLOYMENT HISTORY
2016 – Present Manager, Network Operations Cigna Health Insurance Piscataway, NJ
Manage Infrastructure and Network Operations for Qualcare Business unit in an enterprise environment. Responsible for the overall planning, organizing, and execution of all IT functions which includes directing all IT operations to meet business requirements as well as the support and maintenance of existing applications and implementation of new technical solutions.
• Provides day-to-day administrative direction and oversight of key technology/information systems and general support activities.
• Manages budgets, operational plans and performance requirements for the specified are of responsibility.
• Manage IT compliancy for regulatory requirements for internal and external audits.
• Responsible for meeting budgetary goals and objectives.
• Collaborates across application development and technology teams within IT to ensure implementation activities are aligned with expectations.
• Ensure effective performance, 24X7 availability, and proper change control of the production Information systems.
2009 – 2016 Global Director, Information Technology Niksun Inc., Princeton, NJ Direct all Information Technology functions for a leading developer of forensic analysis and security risk management systems. Oversee incident response, IT policy creation and enforcement, business continuity, project management, as well as departmental budgeting, and applications support across worldwide locations. As a leader to a team of IT professionals in an extremely fast paced development environment, I promoted professional development and individualism. As director, I was responsible for all IT operations, including Data Center management, HVAC planning and maintenance, electrical capacity planning, hardware and software lifecycle planning. Shawn T. Rabenstein Resume Page 2
Two-factor authentication was implemented to enhance security wherever proprietary data was accessed.
• Reduced Data Center Footprint by over 50% by consolidation and virtualization of physical systems using leading server virtualization products.
• Implemented a 200Mb/s dark fiber circuit to alternate location for DR purposes.
• Functioned as Sr. support for infrastructure equipment, which includes Cisco 6500,IOS, load balancers, Cisco ASA firewalls, and a mixed OS environment of core services such as DNS, DHCP, E-Mail, and AWS cloud and web services.
• Managed research and development labs for product development environment.
• Virtualized desktop computing environment with Microsoft Windows Hyper-V 2012 and cloud desktop sessions to secure intellectual property and ensure data integrity.
• Established and enforced IT Policy and Procedure to conform to ISO standards.
• Developed disaster recovery and business continuity plans utilizing offsite hosting as well as clustering and other methods to allow for redundant operations of critical systems. Clustered e-mail, VPn, and financial systems were architected and implemented.
• Increased IT efficiency through development standardized models and automating deployments of systems and applications.
• Lead the IT steering committee in providing solutions to Executive Management on improving IT efficiency to better achieve expanding company goals and objectives.
• Oversee planning and provisioning of new locations in worldwide locations. Management of contractors, engineers, architects, and meeting with zoning boards and building inspectors are normal expectations and performed regularly.
• Designed and implemented a Cisco Unity Call Manager VOIP system for worldwide locations. 2007 - 2009 Technical Support Manager Hunterdon Healthcare, Flemington, NJ Managed Data Center facilities and IT Operations while continually developing new solutions to advance the technology within the organization and decrease expenses. Operated within budget constraints by developing in house solutions. Achieved increased productivity and accuracy through scripting and automation.
• Working directly with architects, engineers and city officials, I designed and obtained funding for implementing a new Disaster Recovery location. Collaborated for over 18 months with professional engineers and construction management to produce a co-located data center in an owned building under construction. Critical computing systems were re-designed for high availability and fault tolerance.
• Working with 3rd party system developers, designed and implemented a cutting edge thin client computing environment which provided high availability and rapid deployment of software solutions.
• Drastically reduced the environmental footprint of the computing environment utilizing zero footprint terminals which resulted in a drastic improvement in performance as well as yielded a substantial savings in electrical usage and administrative costs for the organization.
• Worked extensively to consolidate software licensing for cost savings and greater manageability of software assets.
• Regularly met with hospital leadership committee in a liaison role to aid in providing technical solutions for challenges throughout the organization.
Shawn T. Rabenstein Resume Page 3
2006 - 2007 Manager of Servers and IT Operations Meridian Health, Neptune, NJ Led a team of 30 IT Professionals in managing 1000+ server Central Data Center plus 3 offsite locations to provide IT services to over 15,000 users. Managed all facility operations as well as all server and systems installations and support.
• Managed the implementation of an Enterprise Picture Archival and Communications System (PACS).
• Led the implementation of a system wide Single Sign on user logon system used in conjunction with a CCOW (Clinical Context Object Workgroup) system to provide seamless integration of medical record information across non-integrated applications.
• Collaborated with other technical leaders in developing and implementing a private Dark Fiber wide area network across enterprise locations with 10 GB/s to provide unparalleled WAN performance for high bandwidth applications such as PACS and other medical imaging systems. 2002 - 2006 IT Supervisor and Lead Network Engineer Barnabas Health, Long Branch, NJ Maintained network and server resources for a 3000+ node environment. Supervised technical team for all desktop support and server application related issues. Also designed complex visual basic scripting and Active Directory administration tasks used at the corporate level of Barnabas Health Care to allow for automation of tasks and collection of data to be used to aid in overall administration and reduce expenses.
• Implemented several Picture Archival and Communications System (PACS) and integrated all capable imaging devices to send DICOM images to central systems for viewing and storage across hospital.
• Participated on hospital planning board as technology liaison.
• Achieved a 99.9+% uptime statistic for network and systems over a period of 3+ years.
• Upgraded LAN from OC-3 ATM network to a Cisco Gigabit Ethernet environment.
• Developed complex visual basic scripts to aid in the administration and automation of Active Directory. 1998 – 2002 Technical Support Specialist Navisys Enterprise Solutions, Edison, NJ
• Supported 300 users in a software development environment.
• Started as entry level technical support and worked to expand skillset and earn advancement in the field.
EDUCATION
CHUBB INSTITUTE, JERSEY CITY, NJ
Diploma, Networking Engineering and Data Communications 1998 BROOKDALE COMMUNITY COLLEGE, LINCROFT, NJ
A.A. - Business Administration 1996
Shawn T. Rabenstein Resume Page 4
Technology Summary
Certifications: IBM Certified Specialist, Storage Networking Solutions 2009 On IBM N-Series Storage Area Networks with Data-On-Tap Engine (NetApp)
Systems:
VMware ESX/i 4.x - 6.x, VSphere, VMware Site Recovery Manager, Windows Server/Terminal Server 2000-2012 and VDI/Hyper-V, Microsoft Exchange Server 2000- 2013 with DAG, Microsoft SQL Server 2000 - 2014, Microsoft IIS, SharePoint 2007-2013, Microsoft Dynamics CRM 2013, Blackberry Enterprise Services, McAfee and Symantec Antivirus Suites, Cisco Unity Call Manager and Unity Connection voicemail. Radius servers and One time password (OTP) token based solutions. CryptoCard/SafeNet and RSA two factor authentication.
Hardware: Dell, HP, IBM/Lenovo Server and Workstation Hardware, Fiber Channel and SATA SAN Hardware and Management Software, Cisco 6500/4000/3500/ASA firewall IOS/CatOS and management tools expert, UPS and generator systems, Air Conditioning Equipment and Management, Fire Suppression Systems, Wireless Networks, 802.11A/B/G/N, 802.1x authentication, PACS (Picture Archival Communications Systems), DICOM, Video/ Voice Conferencing
Tools: Niksun NetVCR and NetOmni Suites, Packet Capture and analytical tools, Microsoft Active Directory and Group Policy Expert, WSUS, Visual Basic Scripting Expert, EMC, HP, IBM, and DataCore SAN Management, InstallShield, Veritas, AppAssure, Tivoli, CommVault Data Backup Suites, Dell OpenManage, HP OpenView, DNS/WINS/DHCP, SolarWinds tools.
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