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Customer Service Microsoft Office

Location:
Laurel, Maryland, United States
Posted:
February 16, 2018

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***** ******* ****, ******, ** *****

(***) ***- *647

ac4h2p@r.postjobfree.com

SUMMARY

A Registered Pharmacist in the state of Maryland with a Pharm D degree. A proven professional and hardworking individual with over 12 years of work experience. A versatile and well-trained leader that has experience with various work settings and can adapt and succeed under pressure. Known for strong communication, problem-solving and proficient computer skills, and for providing exceptional customer service for patients.

EDUCATION

University of Maryland Baltimore School of Pharmacy, Baltimore MD

Doctor of Pharmacy, 2002

University of Maryland College Park, College Park MD

Pre-Pharmacy Concentration, 1997

University of Lagos, Lagos Nigeria

Bachelor of Science in Engineering (Surveying), 1988

WORK EXPERIENCE

CPA – Mednovations Telepharmacy Services, Laurel MD

Clinical Staff Pharmacist (Flexible Work from Home Contract), August 2005 – Present

Assess appropriateness of medication orders and enter into the different hospitals’ computerized patient medication profile through tele-pharmacy order entry and review.

Perform virtual clinical consult directly by phone to help physicians manage difficult drug therapy.

Promotes the use of rational, cost effective therapy by collaborating with other members of the healthcare team and intervening when necessary.

Implements drug dosing management in patients on aminoglycosides and vancomycin.

Perform medication reconciliation, drug utilization to assist in defining the quality of medication history and in caring safely for patients including medication therapy management.

Inpatient Discharge Medication Review-medication reconciliation.

Cigna – HealthSpring Medicare, Baltimore MD

Clinical Pharmacist – Coverage Determination Department (Temporary Assignment), October 2015 – June 2016

Clinical Pharmacist (Temporary Assignment), February 2015 – June 2015

Reviewed and completed requests from Cigna-HealthSpring members and clinic physicians for therapies requiring prior authorization and review.

Created and developed an efficient and time-saving record keeping spreadsheet for medications in Excel.

Assisted with evaluating therapy regimens to ensure safe and effective use of medications.

Assisted with projects involving utilization management analysis, including but not limited to formulary GPI.

Recommended medication alternatives to clinic staff as appropriate.

Handled phone inquiries from physicians, the clinical staff, and Cigna-HealthSpring members.

Target Pharmacy, Washington DC Metro Area

Executive Part-Time Pharmacist, August 2008 – April 2013

Drove profitable sales by ensuring a fast, accurate and genuine interaction with every guest.

Compounded and dispensed medications accurately, providing patient counseling.

Performed clinical pharmacy services including administration of flu and pneumovax vaccines.

Executed common store process and implement new company initiatives.

Upheld service standards for counseling, dispensing, pricing, licensing, and managing inventory and record keeping.

Ensured all work processes are performed efficiently and effectively by performing quality assurance steps.

Demonstrated leadership by providing honest feedback, coaching, mentoring and recognition to pharmacy teams in stores worked.

Safeway Pharmacy, Washington DC Metro Area

Floater Immunizing Pharmacist, June 2002 – July 2007

Processed and filled prescriptions.

Conducted inventory and ordered supplies.

Patient counseling.

Answered drug information questions.

Assisted with administration of flu and pneumovax vaccines.

Giant Pharmacy, Washington DC Metro Area

Part-time Staff Pharmacist, March 2004 – September 2005

Processed and filled prescriptions.

Conducted inventory and ordered supplies.

Implemented patient counseling.

Answered drug information questions.

14608 Farnham Lane, Laurel, MD 20707

(301) 793- 0647

ac4h2p@r.postjobfree.com

WORK EXPERIENCE (CONTINUED)

Maryland General Hospital (MGH), Baltimore MD

Clinical Staff Pharmacist, June 2003 – August 2005

Assessed the appropriateness of medication orders.

Entered orders into the computerized patient medication profile.

Verified accuracy of medication prepared for dispensing.

Calculated, prepared, labeled and dispensed IV sterile products.

Promoted the use of rational, cost effective therapy by collaborating with other members of the healthcare team and intervening when necessary.

Drug Dosing management in patients on aminoglycosides and vancomycin

Performed renal dose adjustments and IV to PO conversions.

HONORS AND AWARDS

Kappa Psi Pharmaceutical Fraternity Scholarship Honor (2001)

Senatorial Scholarship Award – Senator Arthur Dorman (2001)

Certificate for Outstanding Achievement in Volunteer Service (1999)

Pfizer Inc. Health Fairs (2001 – 2003)

Member of the American Pharmaceutical Association

Member of the American Society of Health-System Pharmacists

Member of the American Society of Consultant Pharmacists (ASCP)

Member of Kappa Psi Pharmaceutical Honor Fraternity

SKILLS

Patient Counseling (12+ years)

Strong oral and written communication skills (12+ years)

Microsoft Office: Word, Excel, PowerPoint, Access and Outlook (10 years)

Highly motivated team player, hardworking, efficient, and willing to learn



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