CHRISTOPHER NICKERSON

919-***-****

ac4h0h@r.postjobfree.com

www.linkedin.com/in/chrisnickerson

Software Quality Assurance Testing

PROFESSIONAL SUMMARY

Recognized for solving problems and reducing debugging time for software developers by leveraging full software development lifecycle. Skilled at coordinating/managing partnered resources to successfully drive the project though test and development milestones. Skilled with writing comprehensive test plans, designing procedures, and executing embedded, system and integration testing.

SKILLS & ABILITIES

SQA Testing & Methodologies

Regressing & Negative Testing

Test Automation

Test Plans, Cases & Processes

Defect/Bug Tracking

Analyzing Requirements

Selenium

Python

Ruby

JIRA

Jama

Robot Framework

PROFESSIONAL EXPERIENCE

Ultralinq - Durham, NC

Quality Assurance Analyst 2016 to 2018

Ensured that validated deliverables meet functional and design specifications.

●Execute and evaluated manual cases and black box testing and report test results.

●Review functional and design specifications to ensure understanding of deliverables.

●Created defects found in the application and escalate to the appropriate developer.

●Create and executed test cases utilizing Jama to verify application specifications are met by analyzing expected input/output results.

●Interact with developers and product manage to identify applications defects

●Converted manual functional and regression scripts to keyword data-driven automated scripts.

●User-level test automation with Selenium WebDriver, Python, and Robot Framework

●Planned Automation Sprints

●Created test plans

●Created validation documents including test matrices

Teradata - Raleigh, NC

Senior Quality Engineer 2015 to 2015

Estimated, planned, and coordinated testing activities. Setup testing environment. Ensured quality issues and defects were appropriately identified, documented, tracked, and resolved in defect tracking system.

●Developed and maintained in-depth knowledge of Teradata Application products, functioning as subject matter expert in 1 functional area of each product.

●Created customized test cases to verify functionality defined in specification documents, ensuring projects completed on time and on budget.

●Executed test cases to verify functionality as defined in specification documents, reducing defects in User Acceptance Testing and increasing customer satisfaction.

●Recorded clear, detailed information in defect tracking system, decreasing time to repair issues.

●Retested defects tracked to closure and reported on software testing and results, certifying quality product delivered to customer.

Oracle - Raleigh, NC

QA Analyst 2009 - 2015

Gathered project data and developed test plans, utilizing comprehensive business requirements, functional documentation and processes. Implemented test procedures, recorded actual results and identified defects.

●Created test cases based on design, functional specifications and use-cases, guaranteeing full testing coverage

●Manually executed test cases during all rounds of testing, including smoke, regression and functional phases, resulting in less defects during user acceptance testing (UAT).

●Used SQL to verify information was written and stored correctly, ensuring data integrity.

●Ensured quality of software for late stage clinical trial, by analyzing requirements and compliance documents and preparing for audit.

●Reviewed product requirement document (PRD), functional and design specifications and other project documents, providing input and updates to project management.

●Reviewed compliance documents to confirm application conformity with federal guidelines, including 21 CRF Part 11, HIPAA, and HiTech.

Bandwidth.com - Cary, NC

QA Engineer 2008 to 2009

Performed manual testing of business class software with multiple windows and web user interfaces. Provided concise and detailed reports on defects and discrepancies discovered. Assisted software development teams to produce quality, defect-free software.

●Performed manual execution of test plans and test cases on software used to provide VOIP options for small to mid-sized business, guaranteeing customer satisfaction.

●Maintained and tracked defects, using Lighthouse tracking tool, resulting in high quality releases.

●Reviewed company website for quality and functionality, ensuring no interruption of revenue stream.

Motricity - Durham, NC

Mobile Application Tester 2007 to 2008

Participated in complete development lifecycle from inception through release. Developed test plans for capabilities of Motricity products. Built regression and acceptance test scenarios with guidance from Product/Project Managers.

●Tested mobile applications on multiple devices in HTML, WML, and WAP, guaranteeing quality across all platforms.

●Reported and tracked discrepancies between requirements and software solutions reducing confusion during testing and defect fall out.

Nexus Software - Raleigh, NC

Software Tester 2007 to 2007

Conducted testing on Nexus suite of financial devices, preparing for release of software to customers. Analyzed business requirements and specifications, design and executed tests, recorded and reported results and generated defect records. Facilitated development team through diagnosis on problem recreation

●Performed functional tests on financial services products, including point of sale devices, improving quality of product delivered.

Homestead Mortgage

Loan Officer 2007 to 2007

Proactively solicited new residential mortgage business and sold Homestead mortgage products to meet established loan quality and production goals.

●Developed referral relationships with realtors, builders, bankers and other sources, to facilitate originating residential loans through ongoing sales efforts.

●Assisted clients through loan process from application through closing, and troubleshot transaction issues, ensuring client goals were met.

West Star Mortgage

Senior Mortgage Banker 2005 to 2006

Performed wide range of duties relating to origination of residential mortgage loans. Assumed overall responsibility for residential loan process from prequalification through closing.

●Originated mortgage loans including conventional, FHA, and VA, confirming company targets were met.

New Star Mortgage

Mortgage Consultant 2003 to 2004

Originated 1st mortgage loans, promoted lending services to real estate community and helped to identify and serve financial needs through home loan counseling, real estate agent seminars and sales meetings. Participated in and promoting company community activities.

●Originated mortgage retail loans, including conventional, FHA, VA and construction through relationships with realtors, builders, homebuyers, prior customers and other business referrals to pre-qualify loans.

ADDITIONAL EXPERIENCE

BTI – Circuit Design Engineer II

Connective Comm. Newark, DE – Circuit Design Engineer

MCI, Durham NC – Circuit Design Engineer

BTI, Raleigh NC – Access Service Coordinator

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