Jayme Goodsell

**** **. ****** ****, *******, GA 30338

ac4gyb@r.postjobfree.com / 404-***-****

www.linkedin.com/pub/jayme-goodsell/3/761/52/

Qualifications Summary

Highly skilled Executive Assistant and Office Administrator possessing more than 20 years within a diverse industry portfolio to include commercial real estate, domestic and global restaurant management, international sports/entertainment, communications, healthcare facility administration, and global soft drink sales. Experiences providing support to C-level executives in such global brands as Coca-Cola and Outback International have yielded a comprehensive skill set beneficial to organizations with global presence.

Key Competencies

Executive/Administrative Support

Strategic Relationship Building

Office Management

Training/Staff Supervision

Optimal Communication Skills

Travel/Event Planning

Payroll/Scheduling

Project Management

Collaborative Leadership

Product Presentations

Start-up Operations

Process Implementation

Professional Experience

Executive Assistant to International Directors, Corporate Solutions

Jones Lang LaSalle, Atlanta, Georgia April 2016 - Present

Role/Responsibilities

Provide administrative support to two International Directors of Corporate Solutions organizing schedules, travel and client events in a fast paced environment.

Typical duties include: the design, organization and implementation of multiple projects simultaneously, the prioritization and management of the executives’ ever changing calendars to ensure efficient use of time while prioritizing meeting requests, and arranging travel schedules and reservations, both domestic and international. Process expense reports and check requests. Delegate for approving Directors direct reports’ expense reports and IT equipment.

Responsible for keeping Directors informed of any priority issues and status updates as they are provided.

Interaction with senior level executives, high-level clients and/or community leaders.

Plan client events in the US and abroad.

Key Achievements

Planned successful client golf events: Pebble Beach, Destination Kohler, Ireland, Scotland and South Africa.

Result: Happy clients resulting in signing early renewal of 5-year non-competitive master service agreements.

Executive Assistant to EVP Consumer Banking

SunTrust Banks, Inc., Atlanta, Georgia June 2015 – April 2016

Role/Responsibilities

Provided administrative support to the Head of Consumer Banking organizing highly complex schedules and off site meetings.

Worked independently to delegate workflow and decision priorities. Arranged travel schedules, both domestic and international, prepared executive for next day’s meetings with book of the day and back up material for decisions to be made.

Responsible for keeping the Consumer Banking executive abreast of any priority issues and periodic status updates as they are provided; and issues that are escalated to the Consumer Banking executive, ensuring they are forwarded to the proper teammates for resolution, while monitoring resolution progress.

Daily interaction with senior level executives and Board Members at SunTrust, and with high-level clients and/or community leaders.

Executive Assistant to President

Mizuno USA, Norcross, Georgia March 2013 – May 2015

Role/Responsibilities

Provided administrative support to the President, coordinating travel and activities with the office and Japan.

Coordinated with various departments to prepare highly detailed board presentations for BOD and Shareholder meetings.

Liaise with company’s corporate attorneys on the administration of trademarks, patent, licensing issues and confidential employment issues.

Managed company’s donation and sponsorship requests.

Managed Augusta National Housing and tickets for owners and clients and season Braves tickets.

Processed expense reports, purchase orders and invoices for payment.

Key Achievements

Created a social hub where employees could collaborate and share best practices from Golf, Running, Baseball and Volleyball.

Started a charity day with Back on My Feet and United Military Care, both perfect fits for Mizuno.

Result: Created team-centered environment amidst the low morale, adding value to the company.

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Executive Assistant to the Owner/CEO and Director of Operations

Antico Management LLC, Atlanta, Georgia 2011-2012

Role/Responsibilities

Performance of operational functions specific to start-up to include evaluating/securing office space, acquisition of office equipment and furniture, hire payroll firm, and secured accounts with local utilities service providers.

Management of payroll; recorded employee hours, created a weekly summary and sent electronic files to ADP.

Provided oversight of the closing on owner’s home in Boston, moved furniture to storage facility, secured corporate apartment, and established accounts for all applicable utilities and services.

Designed signs for opening, in addition to design of menus; printed copies of menus to distribute to local neighborhood hotels, restaurants and businesses; organized special events to capture community interest. Created and Designed Training Manual for employees.

Key Achievements

Hiring Event Oversight: Orchestrated job fair for the Nashville location, generated marketing material and applications for potential employees, reviewed over 250 candidates’ resumes, and scheduled 50 candidates for interviews with Director of Operations and Owner. Results: Initiatives led to the successful hiring of 23 new associates.

Cost Control/Process Improvement Measures: Determined need for ability to develop in-house printed materials (templates for menus, signs, training manuals [created this document], advertising templates/flyers, letterhead, and business cards for management and executive team). Conducted research and acquired training on creative software. Results: Produced select documents and marketing materials, saving the organization several thousand dollars in external printing costs.

Executive Assistant to President/CEO and Chief Financial Officer

Outback Steakhouse International, Atlanta, Georgia April 1999- July 2011

Role/Responsibilities

Supervised three administrative assistants; provided assignments, performance feedback, and training.

Delivery of optimal communication to C-level executives, associates within various internal departments, suppliers, and the extensive franchise network throughout the world; provided resources for all new store openings.

Executed international travel planning for President and CFO, as well as the C-level executives from top supplier entities, ensuring that visas and passports remained current for entrance into 23 countries where Outback operated.

Charged with comprehensive event planning role for Annual Partners Conference, with approximately 3,200 attendees.

Key Achievements

International Support/Collaboration: Identified the key element of the executive assistant to be that of an international liaison serving the best interests of the company in markets outside of the United States. During employment tenure, the organization grew exponentially from 19 restaurants (1999) to more than 180 (2011). Advanced communication measures between the corporate offices and the franchisees and joint venture partners worldwide, becoming an expert in projects and procedures worldwide through the development of strategic business relationships, ensuring growth in challenging markets as Korea and Brazil. Results: Became known as the “ambassador of the organization”, yet, recognized the inherent value that involvement in the international operations had yielded in shaping my professional competencies.

Executive Assistant to Managing Director/Commissioner & CEO

ISES / National Thoroughbred Racing Association, Atlanta, GA 1998-1999

-Sports Marketing Company, transitioning to Major League Office for Horse Racing

Role/Responsibilities

Supported Commissioner and supervised one executive assistant.

Managed payroll through ADP, and administered benefits through United Healthcare.

Organized travel for the Commissioner to 17 major tracks throughout the U.S.

Planned and organized board meetings; prepared all materials for each meeting/event along with travel, hotel and transportation logistics for each board member.

Key Achievement

Assigned the role of establishing the new offices for the commissioner of the newly formed National Thoroughbred Racing Association; researched office locations, executed comprehensive office set up (furnishings, equipment, and identifying a payroll company, securing benefits program, and hiring/training associates). Results: Successfully established fully operational offices and assisted in the development of organizational logo and company tagline branding, Go Baby Go.

Executive Assistant to President and CFO

Communications Central Inc., Atlanta, Georgia 1995-1998

-A payphone company acquired by Davel Communications Group for $70M and the assumption of $35M in debt

Role/Responsibilities

Supported President and Chief Financial Officer; supervised the receptionist and mailroom employees.

Planned weekly staff meetings with direct reports, as well as quarterly meetings with the entire staff.

Organized travel for President and CFO to offices in other cities in the U.S.

Administered the distribution of the company’s season tickets for the Braves, Falcons and Olympics.

Coordinated production of the Annual Report, new logo for company, marketing presentation material, 10K, 10Q, and S8.

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Prepared press releases and essential internal/external communication.

Key Achievement

Administrative Support during Company Transition: Unique environment to provide day-to-day support of the President and CFO as the final preparations were underway to sell the company. Learned new marketing skills in the development of the new logo and marketing materials; established a professional 10K, 10Q, S8, and an Annual Report for potential buyers.

Results: Created team-centered environment amidst the changing organizational environment, adding value to the new direction.

Executive Assistant to Chief Financial Officer

GranCare, Inc., Atlanta, Georgia 1995

-Healthcare company, primarily focused on Alzheimer’s facilities

Role/Responsibilities

Supported Chief Financial Officer and daily communications with Bankers and Investment Firms.

Planned weekly staff meeting with direct reports and assisted with planning of board meetings.

Organized travel for CFO.

Liaison between CFO and senior management, bankers and direct reports.

Key Achievement

Acquired extensive administrative support experience specific to Banks and Investment firms in relation to Healthcare sector.

Senior Executive Administrative Assistant

The Coca-Cola Company, Atlanta, Georgia 1981-1994

Soft Drink and Beverage Products Company

Role/Responsibilities

Supported C-level executives within the organization; i.e., Chief Financial Officer, Chief Technical Officer and Chief Marketing Officer, including travel and event planning.

Supervised administrative staff.

Key Achievement

Assisted the Chief Marketing Officer and Creative Artists Agency in the implementation of the Always advertising campaign. Scheduled and took active role in campaign planning meetings in which storyboards were designed, the Executive Committee members provided feedback and approval of concepts, which led to the production of the 27 commercials and launch of the campaign.

Results: The outcome was the most memorable commercials in the history of The Coca-Cola Company, with one of the most famous visual media ads of animated polar bears sharing a Coke under the Northern lights of Aurora Borealis (a promotional campaign concept still utilized today).

Training/Technical Proficiency

Microsoft Office Suite (Word, Excel, Publisher, PowerPoint, Outlook) • QuickBooks • ExpesAbles • PeopleSoft •

OAG • Adobe Photoshop • Pages • Keynote • iMovie • Skype (Videoconferencing) • Lotus Notes • WorkDay • Client First

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