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Software Engineer Customer Care

Location:
Roswell, Georgia, United States
Salary:
$70,000
Posted:
February 14, 2018

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JOSEPH DAILY

*** ********** ** *******, ** ***** ac4grf@r.postjobfree.com 479-***-****

Experience with and understanding of .NET, C#, JavaScript, HTML/CSS, and familiarity with

OOD Techniques as well as AngularJS, MS SQL, and the Salesforce Platform

SUMMARY OF QUALIFICATIONS

●Three years of Salesforce programming experience. (Apex, Visualforce, Lightning, etc.)

●Three years of programming experience with C++, C#/.NET and Javascript.

●Have worked on software development projects with experienced and professional software engineers.

●Familiarity with Lean Development Principles and Agile Software Development.

●Diverse education background which has fostered excellent communication skills, both for writing and speaking.

TECHNICAL SKILLS

●PROGRAMMING LANGUAGES: C++, C#/.NET, JAVASCRIPT, MS SQL, HTML5, CSS3, APEX, VISUALFORCE

●DESIGN AND IDE TOOLS: VISUAL STUDIO 2013, SALESFORCE DEV CONSOLE, SUBLIME TEXT, WEBSTORM

●DATABASES: MS ACCESS, MS SQL SERVER, MYSQL, SOQL, SOSL

●FRAMEWORKS: LIGHTNING, ANGULARJS

●OPERATING SYSTEMS: WINDOWS 7, WINDOWS 8, MAC OS X, WINDOWS 10

PROFESSIONAL EXPERIENCE

●2015-2017: Careerbuilder IT Sales Vertical - Software Engineer on the Sales Vertical in Careerbuilder’s IT Department.

●Opportunity Builder – software designed to facilitate the sale of CB products, comprised of Javascript, AngularJS, Apex, HTML, CSS, Visualforce, Lightning and SOQL. Experience with Git, Github, and the WebStorm IDE. Gained experience with REST, SOAP, XML, and JSON. Created custom objects, custom settings, and formulas.

●Database Management – assisted our Database Developer with Careerbuilder’s Database backend, migrating data to and from Salesforce using Data Loader, Data Import/Export Wizards, and SQL Server.

●Salesforce Admin Experience – set up and maintained Workflow Rules, Validation Rules, Process-builder flows, and Visual Workflows on the Salesforce platform.

●2014-2015: Careerbuilder IT Customer Care – Software Engineer on the Customer Care Vertical in Careerbuilder’s IT Department. Worked on software designed to manage customer relations and retention on the Salesforce Platform. Experience with Apex and Visualforce.

Axiom – periodically worked on the back end software system and code base (Visual Basic, C++, C#/.NET) of Careerbuilder’s IT department and its integration with the Salesforce Platform. Experience with REST, SOAP, XML, and JSON.

EDUCATION AND TRAINING

ASSOCIATE DEGREE OF APPLIED SCIENCES IN INFORMATION TECHNOLOGY

ARKANSAS TECH UNIVERSITY

2013-2014

Russellville, AR

●SEM: VB, C#, and .NET Technology

●Foundations in Programming: C++

●Orientation to Computing

●Web Publishing: HTML/CSS

●Introduction to Database Management: MS Access and MS SQL

●Microcomputer Applications: MS Excel, Word, PowerPoint, Outlook

●Computer Networks and Architecture

●Discrete Structures for Technical Majors

BACHELOR OF ARTS, HISTORY

HENDIRX COLLEGE

2006-2010

Conway, AR



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