Data Entry Customer Service
Resume:
Sarah Hersom
************@*****.***
CORE COMPETENCIES
Strong background in managing multiple projects under tight deadlines
Strong ability to direct, leads, negotiate and act as a liaison between multi-disciplinary departments.
Previous administration experience, and have acted in a mentor capacity to others that are new to the field and their roles.
SUMMARY OF QUALIFICATIONS & SKILLS
Experience in handling sensitive and confidential information
Ability to work independently with minimal to no supervision needed
Excellent written & verbal communication skills
Team player possessing strong organizational & prioritization capabilities
Works well under pressure and with strong personalities
PROFESSIONAL EXPERIENCE:
Bank of the West 2014-
Commercial Banking
Sr. Administrative Analyst
Responsible for providing advanced, complex, diverse, and confidential administrative support to senior and executive level management, two SVP’s, eight VP’s
Handles the day-to-day administrative duties, prioritizes special projects, monitors deadlines, maintains manager's schedule,
and follows up on projects and pending matters. Expense reports and travel arrangements using Concur.
Initiates and independently researches complex information requests, compiles statistics, gathers, analyzes and summarizes
data for projects and reports, research transactions, prepares the materials, and determines method of presentation. Prepare regular or monthly analyses for budget variance reports, sales reports, exception reports, tracking reports.
C&S Wholesale Grocers 2012-2014
Stockton, CA
Account Coordinator/Customer Liaison
Provided full and diversified financial support of day-to-day business activities
Financial task include payment management, revenue reports-forecasts, expense accounts, emails, data entry, phone calls,
expense reports, paper filing, A/P A/R managed vendor/customer relationships, managed logistics, P.O, BOLs
Maintain contact with customers, resolving shipping, product and invoice problems, solve inventory discrepancy issues,
liaison with finance to resolve discrepancies, handle client communications and conflict resolution.
Special Project coordinator and customer service management.
Big Ray’s Trucking 2008-2012
Stockton, CA
Sr. Administrative Assistant/Bookkeeper
Provided full and diversified administrative support of day-to-day business activities
Daily administrative tasks include, but are not limited to; human resources, calendar management, emails,
phone calls, expense reports, travel arrangements, electronic/paper filing; prepared correspondence; expenditures,
budgeting, A/P A/R managed vendor/customer relationships and marketing
Excellent Tire Sales 2003- 2008
San Jose, CA
Executive Assistant/Office Manager
Daily administrative tasks include, but are not limited to; calendar management, emails, phone calls, expense
reports, employee packets, electronic/paper filing; prepared correspondence; billing, data entry, tracking revenue and
expenditures, banking, invoice, A/P A/R, managed vendor/customer relationships
Office supervisory, human resources, responsible from interviewing, trained new employees, new hire paperwork, scheduling, posting job opening, screen candidates, and office inventory
Managed day to day operations for the office as well as, ensure that all accounting transaction and cash handling
procedures are in compliance with company procedure
EDUCATION:
CSU, Sacramento - BS in Administration of Justices, Completion 2006
CSU, Sacramento – Minor in Sociology, Completion 2006
Licenses Notary - California
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