Aisha T urpin ***** Wild Strawberry Rd
Houston,Tx 77038
ac4ghh@r.postjobfree.com
EXPERIENCE
Sears O ptical, H umble G eneral M anager / F MIT November 2015 -Present
• D irected a ll a spects o f o perations f or s tores, g enerating o ver $ 2 M illion i n annual s ales v olume.
• C onducted r egular o n-site v isits a nd c ollaborated w ith s tore m anagers o n review o f p rofit a nd l oss, u nit p er s ale f igures, p ayroll, i nventory c ontrol r eports and c ustomer s atisfaction l evels.
• E stablished s ales a nd p erformance g oals f or e ach l ocation, d eveloped a ction plans a nd p rovided t ools a nd n ecessary m entoring n eeded t o a ttain o r e xceed designated p rojections.
• P rovided c oaching o n c ustomer f ocused s elling s trategies d esigned t o maximize o verall s ales.
• A nalyzed r esults o f n umerous o perational r eports a nd p rovided f eedback o n ways t o p roactively i mprove t op l ine r evenue, i mprove s tore t raffic, b uild b rand loyalty, a nd c ontrol e xpenses.
• F acilitated o rganizational l eadership e ducational s essions a nd w orkshops that e nabled m anagement t eam t o i ndependently r un s tore a nd m otivate t heir teams t o a chieve a bove e xpectations.
Fallas, H ouston G eneral M anager / A rea M anager October 2009 -November 2015
• D irected a ll a spects o f o perations f or s tores, g enerating o ver $ 5 M illion i n annual s ales v olume.
• C onducted r egular o n-site v isits a nd c ollaborated w ith s tore m anagers o n review o f p rofit a nd l oss, u nit p er s ale f igures, p ayroll, i nventory c ontrol r eports and c ustomer s atisfaction l evels.
• E stablished s ales a nd p erformance g oals f or e ach l ocation, d eveloped a ction plans a nd p rovided t ools a nd n ecessary m entoring n eeded t o a ttain o r e xceed designated p rojections.
• P rovided c oaching o n c ustomer f ocused s elling s trategies d esigned t o maximize o verall s ales.
• A nalyzed r esults o f n umerous o perational r eports a nd p rovided f eedback o n ways t o p roactively i mprove t op l ine r evenue p roduction, i mprove s tore t raffic, build b rand l oyalty, a nd c ontrol e xpenses. SKILLS
Accomplished a nd
innovative M anagement
Professional p ossessing
extensive e xperience i n
guiding a nd d eveloping
next g eneration o f l eaders.
Expertise i n p roviding
hands-on d irection f or
business g rowth,
procedural d evelopment,
strategic m arketing,
business a nalysis,
merchandising, a nd
exceptional c ustomer
service.
AWARDS
Top S ales M anager 2 016
Coaching C ertification 2 015
Top T rainer o f 2 012
Rookie o f t he Y ear 2 010
• F acilitated o rganizational l eadership e ducational s essions a nd w orkshops that e nabled m anagement t eam t o i ndependently r un s tore a nd m otivate t heir teams t o a chieve a bove e xpectations.
Foot L ocker, W oodlands G eneral M anager / Area M anager January 2005 -October 2009
• P rofitably l ed a ll a spects o f o peration, i ncluding i nventory m argins, l oss prevention, q uality c ontrol, p rofit a nd l oss a nalysis, c ash h andling, v isual merchandising a nd c ustomer s ervicing.
• S ignificantly i mproved s ales a nd o verall p rofitability b y i dentifying p urchasing trends a nd d eveloping s trategies t hat q uickly r espond t o c ustomer d emands.
• C oached a nd m entored s ales a ssociates o n e ffective s ervicing t echniques and p roduct l ines, r esulting i n i mproved s atisfaction a nd m aximized s ales. EDUCATION
Worthing H igh S chool, H ouston
August 1993 -May 1998
University o f P hoenix, H ouston
September 2009 -
Bachelor D egree i n B usiness
PROJECTS
EyeMed C aptain i n H ouston - W orks t o i nform p eople a bout vision i nsurance. P artner w ith b usinesses i n H ealth F airs a nd Vision S creenings
Gift o f S ight - A n onprofit t hat p rovides e yewear f or p eople w ho can n ot a fford t hem