Technical Support Engineer
Resume:
SikandarHassan
E:hassan.sikander786
@gmail.com
Skype ID:
sikander.hassan1
Passport No.
AT9399201
Respected Sir / Madam,
I have the honour to submit my application for the position currently available in your company. My CV is attached for your consideration and I believe that you will find my qualification and experience are ideal for the position and meet your expectation.
The enclosed resume simply summarise my capabilities and career history, there is considerably more to relate. I will appreciate the opportunity to meet you personally to specifically discuss what I could do for your organisation.
Please feel free to contact me on my cell +92-315-******* or through Email me at ac4gcu@r.postjobfree.com.
Thank you for your consideration, I am looking forward to hearing soon. Best Regards,
Sikandar Hassan
IT Network Support Engineer
PERSONAL SUMMARY
An enthusiastic and highly motivated individual who has a clear understanding of the role and responsibilities associated with being an IT network Support Engineer. Having the ability to provide support for multiple concurrent priorities, I am able to establish, maintain and develop effective working relationships with service users, operational teams, delivery partners and colleagues. I possess a broad range of technical, personal effectiveness and leadership skills and uses rigorous logic and methods to come up with effective solutions to difficult problems. As someone who is comfortable with and able to effectively cope with change, I have a long track record of making the best use of any available resources and techniques. I am currently looking for a suitable position with an ambitious company where I will be working with industry experts, people who have the skills and experience to make a real difference to my future. CAREER HISTORY
Freelance Mar 2017 – Present
Currently I am working on projects for network installation and CCTV deployment and configuration, and providing IT support and IT network support on call. Freelance
Pak.store – Dubai May 2016 – Jun 2016
IT Technical Support Nov 2016 – Jan 2017
While working at Pak.store as an IT technical support I was responsible for following tasks and duties.
Duties
Monitor and Maintain computer and network systems.
Troubleshooting of servers, routers, and switches.
Installing and upgrading of system software and hardware.
Responding to technical inquiries and logging services and repairs. Freelance
KN Academy – Pakistan
IT Network & CCTV Deployment Sep 2015 – Dec 2015
At KN academy I was responsible for the deployment of IT network and CCTV setup from an initial level to a fully functional IT Department. The responsibilities involve in this project are listed as followed,
Deployment of network and CCTV lines throughout the campus.
Configuring and Installing switches, CCTV cameras, and DVR. CAREER STATEMENT
“Apart from contributing to
the processes and strategies
which enhance any projects I
am working on, I feel that my
greatest strengths are firstly
my ability to complete work
at agreed timescales.
Secondly my skill at gaining
a clear understanding of
duties and exact needs, and
thirdly being able to co-
ordinate and lead all team
resources whilst at the same
time building strong working
relationship with fellow
colleagues and thereby
getting them to improve their
performance.”
Sikandar Hassan
Cash Sales Store – Tanzania
Network Engineer April 2013 – July 2015
Responsible for maintaining and monitoring the network and data closely, creating detailed plans, monitoring/updating progress, critical path analysis, earned value analysis, etc. Duties
Planning, Designing, implementation, administration and troubleshooting of network including all departments using state of art technology.
Managing administration and troubleshooting of all servers including DNS servers, RAID servers, and Active Directory services.
Configuring, Managing Cyberoam firewall (UTM – unified threat management).
Manage and prepare disaster recovering plan.
Bandwidth management using Cyberoam (UTM – unified threat management).
Implement web surfing policies for staff.
Apply network updates and hot fixes.
Monitor network resource, utilisation and provide threat analysis.
Coordinate with other departments regarding network issue.
Centralised monitoring from the server with third party software.
Centralised installation from the server to the client site.
Provide technical, professional and technical leadership in the execution of the daily task.
Responsible for the management of the daily administration of servers, database, virus protection, backups, third party software, and server health maintenance. Additional Work
Monitoring of data in SAP Business One. (Systems, Applications & Products in Data Processing).
Attending meetings and competently communicate with team members and discuss various possibilities to complete work on time.
Compiling of the monthly report with respect to customers and the total number of sales.
Compiling of the weekly report with respect to the largest item sold regarding Quantity and amount.
Compiling of daily reports with respect to Sales, Accounts, Stock, and purchases.
Preparing inquiry and other documents.
Shaheen Airport Services – Pakistan
Allama Iqbal International Airport
IT Support specialist February 2012 – March 2013
DPA
Responsible for ensuring that all activity meets both internal company standards and external regulatory provided by IATA regarding health, safety, and the environment to ensure the company’s obligations and policies in these areas are fully complied with. Duties
Planning, implementation, and troubleshooting of network of all department including administration department and ICG using state of the art technology. PERSONAL SKILLS
Inventiveness
Disciplined
Self-motivated
Interpersonal sensitivity
Persuasiveness
Awareness of ethical
issues
Practical, methodical, and
accurate
Able to make good
judgments
Creativity
PERSONAL DETAILS
E: hassan.sikander786@
gmail.com
Passport No. AT9399201
Driving license: No
Nationality: Pakistani
Managing and troubleshooting of all servers including DNS server, CMTS server, and active directory services.
Bandwidth management, implement web surfing policies using MS Forefront threat management gateway 2010.
Providing technical, professional coordination in the execution of the daily task.
Manage and monitor the design, installation, and management of building computer network.
Manage all network administration duties such as LAN configuration, wiring and installation, network installation and external communication.
Responsible for the management of the daily administration of servers, database, virus protection, backups, third party software, and PC maintenance.
Manage and implement disaster recovery plan.
Monitor network resources, utilisation, and provide trend analysis.
Coordinate with other departments regarding network issue.
Tagging of network wires to ease troubleshooting. Additional Work
Installing, maintaining and monitoring of CMTS (Cargo management and tracking system).
Installing, maintaining and monitoring of CCS (Cargo control system).
Maintaining E-mail records and sending messages to Airline as per requirement.
Monitoring of PRAL (Pakistan Revenue Automation Ltd.) and amending of wrongly entered data as per Airway bill.
Monitoring of SITA (Société Internationale de Télécommunications Aéronautiques) system.
Preparation of monthly/quarterly cargo reports and weight/revenue data of import/export for Admin and civil aviation authority.
Repairing and maintaining computer accessories.
Lucky Cement Ltd. – Pakistan
Junior Network Administrator May 2010 – January 2012 While working at Lucky cement as junior network engineer I perform these following tasks.
Duties
Analysed LAN to determine what were the major problem and improvements needed to be made to the network infrastructure.
Reengineered LAN, eliminate unneeded equipment to streamline the LAN for the purpose of improved latency.
Engineered a dedicated server to provide more reliable service and to reduce the latency.
Implemented a dual server with RAID to mirror critical data between the two servers for the purpose of disaster recovery in the event of a server crash, fire, and natural disaster.
KEY SKILLS AND COMPETENCIES
Technical attributes
Familiar with relevant protocols: OSPF, EiGRP, HSRP, VRRP, RSTP, IVR.
Familiar with other technologies and key concepts: TCP/IP, VLAN, WLAN, NAT, ACL.
Have Working experience with different network monitoring tools e.g. Wireshark, Tcpdump, Netbrain, Nagios.
Have a good understanding of different computer OS e.g. Windows 7, Windows 8, Windows 10, Microsoft windows server 2003, Microsoft windows server 2008, Mac OS X, Linux Ubuntu.
Have working experience in different ERP software such as SAP B1 (Systems application & Products in Date Processing), Inflow, and Tally.
Have working experience with different virtualization programs such as Hyper-V, VMware.
Familiar with relevant design tools e.g. Proteus, Or-CAD, Mat-Lab, Adobe Photoshop and moderate ability with AutoCAD.
Moderate knowledge of FORTRAN, Pascal, Assembly, C++.
Have knowledge of optical fiber and its type.
Have sufficient knowledge of splicing and different types of splicing.
Promoting the highest standards of safety on site at all time. Professional Attributes
Writing accurate technical reports.
Capable of defining and leading assignments.
Keeping up to date with industry best practice.
Knowledge of contract technical specification and their implementation.
Able to check the work of others & supervise less experienced or junior staff.
Assisting with competency appraisal processes for junior staff.
Always willing to help other less experienced team members with workloads. Personal Attributes
Good communication, planning, and organizational skills.
Highly developed numeracy and computer literacy skills.
Self-motivator and the ability to motivate others.
Able to work on your own initiative as well as being a team player. Education and Certification
CCNA Cisco Certification 2016
Routing and Switching 200-120
Cisco ID: CSCO12958749
Indus University 2011
BS Telecommunication
Government Degree Science College 2006
Pre. Engineering
References –
Contact this candidate