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Administrative Assistant Customer Service

Location:
Houston, TX
Posted:
February 14, 2018

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Resume:

K E L V I N O B E Y

***** ***** ***** *******, ** 77053

832-***-****

ac4g4u@r.postjobfree.com

Self motivated hard working team player seeking employment with a company that encourages growth and advancement.

Professional Qualifications:

10 + years Administrative Office Services support experience. Knowledge of UPS, FEDEX, and DHL

Shipping and Receiving software, experience supporting administrative staff with meetings, company workshops, and training classes, also knowledge of Microsoft Windows, Excel, Word, FileNet, Sharepoint and the Internet. Forklift, Cherry Picker, Stand-Up Forklift Certified. T.W.I.C. Certified. 2 + years Warehouse knowledge.

Professional Experience:

Ajilon Staffing Houston, TX. 11/2016 - 10/2017

Wellcare

Marketing Assistant

●Assembles consumer rating reports by compiling, consolidating, formatting, and summarizing information, graphs, and presentations.

●Updates competitor database by inputting data from field sales; compiling, consolidating, formatting, and summarizing information, graphs, and presentations; distributing reports.

●Publishes pricing schedules by verifying freight rates, charges, and allowances.

●Supports sales presentations by assembling quotations, proposals, videos, slide shows, demonstration and product capability booklets; compiling account and competitor analyses.

●Prepares mailers and brochures by formatting content and graphics; arranging printing and internet packages.

●Maintains marketing library by checking and replenishing inventory.

Provides marketing tracking and research information by collecting, analyzing, and summarizing data and trends.

●Updates job knowledge by participating in educational opportunities.

Accomplishes marketing and organization mission by completing related results as needed.

Arc Documents

Document Specialist

●Consistently prepping, scanning, inspecting, compiling, and assembling projects accurately in a timely manner.

●Meets deadlines by working at a quick and steady pace while maintaining quality/error free work

●Maintains optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report in the event of equipment failure.

Ricoh Houston, TX 05/2016 - 08/2016

Document Specialist

●Document Specialist Achieves customer satisfaction by consistently prepping, scanning, inspecting, compiling, and assembling projects accurately in a timely manner.

●Meets deadlines by working at a quick and steady pace while maintaining quality/error free work

●Achieves Time Productive statistics by meeting standards established by the facility.

●Meets company production standards by achieving the Impressions per Hour (IPH) rate in accordance with standards eestablished.

● Maintains optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report in the event of equipment failure.

●Completes all paperwork in a timely, accurate and legible manner by reading and writing in English.

●Troubleshoots problems by communicating effectively and promptly to mmmanager.

●Prevents assembly errors by maintaining an organized work station.

Discount Tire Company Houston,TX 05/2015 - 12/2015

Service Tech.

●Assisted with the installation and repair of incoming car’s tires for service

Bishop Lifting Products Houston,TX 08/2014 - 10/2014 Office Assistant

●Prepared paperwork for stainless steel tags to be made for all equipment made in warehouse

●Made decals for all equipment made in warehouse with specific and required information

●Added purchase order information of all material received into excel spread sheet, scanned and created PDF files for information inputted

●Made hard copies of all purchase orders and drawings for company records

●Filed all completed jobs in numerical & alphabetical order

Sunbelt Supply Houston, TX 05/2014 - 08/2014

Order Puller

●Pull valves for orders and scan into system

●Record heat numbers for various valves

●Make stainless steel tags

●Assemble various valves before being shipped out

Chevron Houston, TX 04/2013 - 07/2013

Administrative Assistant

●Responsible with helping onboard and offboard employees coming into the company and leaving.

●Updated the contact list for the team, seating chart, also kept a valid inventory of office supplies and rewards items.

●Booked conference rooms, ordered food, and shipped any needed items to company locations domestic and international using DHL, FEDEX, or Panalpina shipping software.

●File old and new, open and closed contracts in a secure locked area for document control.

●Helped with small IT work such as setting up laptop docking stations and making sure all network cables were connected and phones are working properly.

Hess Corporation Houston, TX 08/2011 - 12/2012

Facility/Administrative Assistant

●Consistently kept meetings and classrooms adequately stocked with the necessities needed for the day’s event.

●Professionally greeted, signed/badge in and escorted visitors and employees from other location to their assigned floors.

●Update outlook calendar with events and training classes.

●Create reports using Excel to track inventory.

●Accurately scanned and indexed all documents into FileNet using Wellview.

●Responsible for creating a new file room’s with folders for all incoming paperwork and rig drawings.

●Successfully handled all backlog projects for two floors.

●Accomplished getting the Unconventional Resources team caught up on all filings and scanning and organized and maintained the manual and electronic filing system.

Education and Training:

Acres Homes Barber College 03/2009 - 11/2010

Willowridge High School 1998 Graduate

Pitney Bowes, Ikon Office Solution, and City of Houston: Copy Equipment Operations, Customer Service, Pitney Bowes Mail Equipment



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