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Customer Service Administrative Assistant

Houston, Texas, 77016, United States
February 14, 2018

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Kevin Johnson

**** *********; Houston, TX *****

Email: Home: 832-***-****


Candidate seeks position in an organization with emphasis on diversity and growth that can best utilize knowledge and experience gained.


University of Houston, Downtown;

Dec. 2007 BBA; Management/ minor Marketing; GPA. 2.83

The Art Institute of Houston; June 2003

AA; Graphic Design/ concentration Web Design; GPA. 3.2


Software development covers the engineering, development, and Management of Information Systems

Degree supports any and all activity associated with the internet or computer system outside of Server Technology.

Education supports Supply Chain Logistics with emphasis on Purchasing and Import/Export

Qualities include being able to lift heavy objects for long periods of time and work in fast paced environments

The exposure to team environments has increased communication skills and supports other areas of education.

OSHA Certified Forklift Operator, ISO, Hazmat, and OSHA training

Achievements: Letterman in Drafting, Dean’s List

Interests: Fine Art, Music, Sports, Automobiles, History

References upon request

Strong Points

oApproach to the job: The approach to a job can determine the results of performance, so if you are positive in the beginning your results will be the same.

oCommunication: learning from Supervision and Management, and through experience gained; it has been emphasized that communication is the most valued asset an employable person can have.

Experience (10 years)

03/15 to 11/15 Liftmoore Inc. (7 months)

Mechanical/Hydraulic Assembler/ 713-***-****/ 7810 Pinemont, Houston, TX 77040

Supervisor: Juan/Slick

Responsibilities included the assembly of electrical, hydraulic, and mechanical components

Overhead crane and heavy lifting. Bending and cutting of small tubing

Order filling.

Reason for leaving: Loss of Transportation

2013 to 2014 DCO International Recycling (6 months)

Quality Control Lab Technician/ 713-***-****/ 8415 Tewantin, Houston, TX 77063

Supervisor: M. Douglas

Responsibilities were defined as measuring, testing, and recording product data to assure customer specifications

Duties included material handling, and packaging

When specifications were not as requested, formula adjustments were made to production material quantities, speed of process, and data

Product in spec is then packaged for shipping on the approval of the Lab Tech. The position was Chemistry base

Duties also include Forklift operation and Shipping

Reason for leaving: Termination; team missed specifications

2011 to 2013 Mfg. Resources/Surefire Ind. (2 years)

Mechanical/Hydraulic Assembly; Tool room Technician/ 713-***-****/

1400 Brittmoore, Houston, TX 77043/ Supervisor: Many

Mechanical and Hydraulic assembly

Responsibilities included receiving, stock, and inventory

Use of advanced inventory skills, included Information Technology, tools and parts distribution, order filling, and minimal trouble shooting

Reason for leaving: Due promotion, could not meet requirements. Mutual resignation

2008 to 2010 Target Inc. (2 years)

Logistics; Multitask/ 281-***-****/ Eldridge Pkwy, Houston, TX 77063

Supervisor: Many

Duties included Receiving and Stocking trucks using a FIFO inventory system

Training in RFID procedures

These procedures detailed daily on-hand counts, sales details that ran with weekly ad campaigns, rotation of merchandise, and seasonal set-ups

Assisted with customer service (sales), and making sure sale items were on-hand, marked properly, and available for customer consumption

Duties also included assembly of merchandise and some parts ordering, customer repair, and order filling

Reason for leaving: Compensation

08/07 to 11/07 WSI (Warehousing Services Inc.) (3 months)

Materials Handler; Management Training Program/ 713-***-****/

8800 City Park Loop, Houston, TX 77013/ Supervisor: Unknown (many)

The company trained in Chemical and Warehouse Safety, Forklift Operating, Shipping, Receiving, Billing, Inventory, and Order Selecting

The primary duties of the position ended with order selecting

Recommended for the Management training program where responsibilities shifted to include learning the entire system spanning logistics. The position taught all areas of the WSI process before departure

The required lifting was 75 to 150+ lbs.

Location Certified Forklift.

Reason for leaving: Completed Program

07/07 to 08/07 Texas Department of Health and Human Services

Administrative Assistant (Volunteer)/ 281-***-****/ 12121 Westheimer Rd.,

Houston, TX 77077/ Supervisor: Most

Program designed to assist unemployed with government assistance while seeking employment

Responsibilities included administrative support

Tasks included switchboard operating, filing, software administration, and other services

Able to gain valued knowledge about how government assistance functions from rules and regulations to processes and procedures

Exposure to LAN

1990 to 2015 Diversified, Burnett, Nesco, Instatech, Requested, Remedy, and Lynn-Jay Temporary Services/Houston

Temporary Agent

These are different companies that have been combined to reinforce experience. Disclosure agreements limit the detail of the various great firms that I was allowed to gain knowledge/experience from

Various tasks included records management, print production, shipping and receiving, material handling, and assembly. Responsibilities included forklift certification

Contact this candidate