Customer Service Representative
Resume:
Kelsey Mitchell
Winston-Salem, NC *****
ac4fsh@r.postjobfree.com
Hello.
My name is Kelsey Mitchell i enjoy working in customer service and the healthcare fields i been in both line of work going on 4 years now. I want to move up more into management and gain more experience in what i love to do, I have the experience in call center, sales and healthcare. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Amazon.com - North Carolina
April 2017 to Present
I am currently a CSA with Amazon.com i handle customers with their packages,refunds,Gift cards and making sure they are getting over to the correct department i contact the carrier for the customers and process a replacement for them if needed i also search items for the customers as well if they are needing assisting by any means possible Answering Service Operator
Southern Voices - Winston-Salem, NC
January 2017 to March 2017
I was a answering service operator we answer for different company's as in Funerals homes, after hours doctors office, Marriage Concealer when we have couples that need to make appointments and so many more. Telesales Representative
Expert Global Solutions (EGS Corp) - Greensboro, NC October 2016 to January 2017
I currently work in telesales I handle customer account when they want to upgrade their devices or add a line to there account and also starting a new line of services with us the company I'm with is Verizon wireless. Ticket and Gate Agent
PTI airport - Greensboro, NC
September 2015 to August 2016
Responsibilities
I help passgers with getting their boarding passes or if they need to be book into another flight and i also help with their bags and boarding passgers that may need wheelchair assistant. Accomplishments
That it can be challenging but it's a good place to work and learn different things with dealing with this kind of work. Skills Used
How to work more with computers and how to stay calm through a heavy day if things switch up as for Example if a flight gets cancels.
Housekeeping
Salemtowne Retirement Community - Winston-Salem, NC June 2015 to August 2015
Responsibilities
My responsibilities was working outside in the resident houses cleaning and then I also work inside in health care and laundry.
Accomplishments
I've learn how to interact with my co workers and be a team player. how to have a great personality and also when it come to helping others im always there willing to help. Skills Used
learn how to multitask i also learn how to work with others. Housekeeping
Wake Forest University - Winston-Salem, NC
November 2014 to June 2015
Responsibilities
I started on 1st shift and we clean students bathrooms 24/7 and rooms when they was out for Christmas break and travel around the campus to clean students apartment and dorm rooms now I'm third shift and I go from buildings to different buildings to help out and clean classroom, vacuum do bathroom or dust. Accomplishments
I enjoy helping out everyone. And everyone to see I have a good personality and that I am a team player and willing to do the work that is given.
Skills Used
The time working there I've notice you have to come up with your own pace of working. You can not over do yourself make these easy for you but also make sure your job is done. Education
Glenn High School - Kernersville, NC
2008 to 2011
Skills
Customer Service (4 years)
Additional Information
Hello, I'm Kelsey Mitchell.
I hope you consider me for a positions that's available for this job and due to reading your job description this is the type of work I truly enjoy doing. I have 2-3 years experience in housekeeping and 2 years in healthcare and I work in telesales and the company I work for is Verizon located in Greensboro North Carolina it is call center I was a telesales representative and also certified to drive Forklift. I am a fast worker, a lively passionate individual, I dedicate myself to my work and make sure I'm on time and put my best foot forward in what I do. I'm willing to get more experience in different fields of work I wish to have this great opportunity to work with you and your company please don't hesitate to call or email me if you will like to know more about my experience or to set up a interview
336-***-**** and my email ac4fsh@r.postjobfree.com thank you. Sincerely,
Kelsey Mitchell
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