Customer Service Sales Representative

Location:

Hattiesburg, MS

Salary:

25,000

Posted:

February 11, 2018

Contact this candidate

Resume:

Tinaenetta M. Goines

* ******* **.

Hattiesburg, MS 39401

601-***-****

*****************@*****.***

July 18, 2017

To Whom It May Concern:

This letter is an expression of interest to an open position that I can show my vast knowledge as a phlebotomy technician. I recently renewed my phlebotomy license and seeking employment using this license. My experience and education have provided me with excellent knowledge of how to work as a team including direct interaction with the public. My working knowledge of anatomy, physiology, infection control and my thorough understanding of medical terminology will make me a suitable candidate for any position that you have to offer. This, coupled with my attention to detail, organizational and communication skills will allow me to make a significant contribution to your facility where growth and opportunities are continuously offered.

Attached please find my resume with references, which contains additional information regarding the education, skills, and display of experiences I can contribute to your establishment’s mission and core values. What it cannot illustrate, however, is the amount of dedication and professionalism that I can offer.

Thank you for taking the time to consider my qualifications to becoming a candidate at your facility. Feel free to contact me via the phone, 601-***-****, or through email *****************@*****.***, to further discuss how I can cooperatively contribute to your staff.

Sincerely,

Tinaenetta M. Goines

7 Burmuda Drive Hattiesburg, MS 39401

*****************@*****.*** 601-***-****

Objective: To obtain a position with direct patient care, where I can assist patients in various services that are offered within the phlebotomy field.

Education: The University of Southern Mississippi, Hattiesburg, MS

Certifications:

Phlebotomy July 2017-July 2019

Ocy Child Care Director February 2013- No Expiration

Child Development Associate December 2015- December 2017

Work Experience: General Dynamics, Hattiesburg, MS November 2015-Present

Customer Service Representative

Answer an average of 30 plus calls a day regarding existing accounts

Addressing customer inquiries along with solving problems

Fill out applications for customer health coverage

Give accurate and appropriate information to answer questions and troubleshoot issues

Consult with customer to evaluate needs to determine best options

Nywes Medical, Hattiesburg, MS July 2016-Present

PRN Phlebotomist

Draw blood venipuncture and dorsal hand vein

Make sure to use butterfly needles the correct way to ensure patient safety

Confident in the correct angle to use for drawing blood

Obtain blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Follow infection-control and safety procedures in carrying out daily phlebotomy functions.

Prepare blood-collecting equipment, draw blood, and safely store and transport samples.

Build trust and minimize patient discomfort during phlebotomy procedures while efficiently collecting blood specimens.

Work collaboratively with patients, healthcare providers and patient support departments to ensure a high quality of service.

Community Development Institute Head Start, Hattiesburg, MS July2014-November 2015

Assistant Teacher

Serve Breakfast, lunch and snacks

Manage and plan field trips

Teach ages 3 and 4 years old

Received highest remarks for the creativity of classroom lesson plans and instructional techniques from students’ parents and facility.

Pace Head Start, Hattiesburg, MS September 2013-July 2014

Establish and enforce rules for behavior and procedures for maintaining order and safety among the class

Develop interesting course plans to meet academic intellectual and school social needs for students

Applied progressive teaching principles to class of 25+ students

YMCA Pre-School, Hattiesburg, MS August 2007- July-2011

Teacher

Serve Breakfast, lunch and snacks

Manage and plan field trips along with daily plans

Teach from months old to years old children

Received highest remarks for the creativity of classroom lesson plans and instructional techniques from students’ parents and facility.

United States army National Guard 2000-2004

Rank E-4

Contacts departments and various agencies regarding shipping, pick-up, and availability of materials, supplies, and equipment

Maintains a record and filing system; conducts periodic inventories; prepares reports.

Maintain accurate records throughout shipments

Bio-Life Plasma Services, Hattiesburg, MS August 2001-August 2007

Head Phlebotomist

Skillful and precise in performing venipunctures and capillary punctures; collecting, preparing and storing blood samples; and verifying medical records. High level of accuracy and attention to detail.

Demonstrated knowledge of medical terminology, infection control procedures, quality assurance support and data entry and retrieval.

Tinaenetta M. Goines

7 Burmuda Drive Hattiesburg, MS 39401

*****************@*****.*** 601-***-****

References

Terrell Moses, Supervisor General Dynamics

General dynamics, Customer Service

5912 US Hwy 49

Hattiesburg, MS 39401

Work: 601-***-****

Shelon Terrell, Hattiesburg Public Schools

Teacher, High School