MR. HERJIE PABLO RAZALAN

Address: Blk. *** Yishun Avenue 11,

**-*** ********* ******

Contact Number: ( +65 ) 8180 – 1623 / (+65 ) 8661 - 4421

E-mail Address: ac4fqx@r.postjobfree.com

OBJECTIVES: To obtain a challenging position and expand my capabilities in my chosen career. To be able to explore new skills and discover new ideas as well as to meet other people to developed a better personality and share my abilities to others.

EDUCATIONAL BACKGROUND

College

Course: Bachelor of Science in Computer Engineer 2000-2005

School: AMA Computer College

Address: San Roque Tarlac City, Philippines

Vocational Level

Course: Information System Analysis and Design

School: AMA Computer Learning Center 1998 – 2000

Address: McArthur Hi-way San Rafael, Tarlac City,

Philippines

HIGHLIGHTS OF QUALIFICATION

Over 8 years of solid experience providing quality customer service

Good decision maker and can manage and handle pressure

Working in a fast paced environment with accuracy and in different shift

Expectational people skills with willingness to help

Proficient in Microsoft Office (Word, Excel, and Powerpoint)

Excellent communication skills (English/Tagalog)

A graduate of Bachelor of Science in Computer Engineer

Support and service customer under Software and Hardware maintenance contracts

Assist in coordination of warranty work for hardware repairs

EMPLOYMENT HISTORY

Position: Food Counter Attendant/Night Baker

Company: BT. Enterprise Pte. Ltd. o/a Tim Hortons Canada

Address: 2133 99St. NW, South Edmonton Common, Edmonton, Alberta Canada T6N1L4

Date: March 10, 2014 - May 23, 2016 Finish Contract

Job Description / Duties and Responsibilities:

Prepares each product to ensure that the Tim Hortons quality and value standards are met.

Adheres to product shelf life and minimum quantity of standards.

At the end of the shift, ensures that the production area is cleaned and prepared for the next production employee coming in.

Makes a positive first impression: smiles, eye to eye contact, tone of voice and thank you.

Position: Assistant Manager II

Company: Remnants Holdings Pte. Ltd. o/a Subway Restaurant Singapore

Address: 116 Lavender Street, #03-02 Pek Chuan Building

Date: January 21, 2008 – February 28, 2014

Reason for Leaving: Finish Contract

Job Description / Duties and Responsibilities:

Monitor and manage all sales activities.

To maintain cleanliness & Sanitation regularly and attends to cleaning needs immediately for Production and Service Area.

Handling customers needs and customers complain.

Cash Drawer Operation every opening or closing shift

Counting daily inventory and sales report.

Position: Technical Support

Company: Mozcom Internet Service Provider

Address: G/F ME-Ka Bldg. F. Tanedo Street San Nicolas Tarlac City, Philippines

Date: January 10, 2005 – July 21, 2007

Reason for Leaving: Resigned

Job Description / Duties and Responsibilities:

Provide quality technical support and service for customers.

Data Encoder.

Repair and service common and Computer Hardware problems.

Responsible for installing Computer Hardware and Software.

Support and service customer under Software and Hardware maintenance contracts.

Assist in coordination of warranty work for hardware repairs.

TRAININGS / SEMINARS ATTENDED

Training Center: Subway Restaurant Singapore October 3-7, 2011

Address: Singapore, Singapore

Title: Manager Training Course

Training Center: AMA Computer College, Tarlac, Philippines November 20, 2003

Address: San Roque Tarlac City, Philippines

Title: Firewall: Internet Security System

Training Center: AMA Computer College, Tarlac, Philippines August 25, 2003

Address: San Roque Tarlac City, Philippines

Title: Fiber Optic Technology Seminar

Herjie Pablo Razalan

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