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Manager Customer Service

Brookshire, Texas, 77423, United States
February 11, 2018

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William E Kellough Jr

**** ******** ******* **

Katy, Tx 77450

Career Objectives

A full-time management position in warehouse and distribution in

Which I can apply my many years in operation, inventory control

And personal skills

Summary of Qualification

Thirty years in the warehouse, distribution industry. The last twenty

Five years I have been in management. Daily workload, personal and

Inventory control, interviews and hiring are skills I have utilized.

Work History

Feb 17, 2010- Now Home Depot #0534 – Katy Texas

Jan 10, 2005 – May 23, Wal- Mart DC 7036 – Sealy Texas

2008 Orderfilling Manager

Prepared the daily workload and oversaw the labels of the shipments.

To make sure that all material went to the right place. Damages and

Inventory control as well. In very large volumes

May 01, 1980 – Oct 01, Tyco International – Houston Texas

2004 Warehouse Operations Manager

All warehouse operation such as order filling, shipping, receiving

Personal, time sheets. Any thing performed by the warehouse.


Jan 1995 – Dec 1999 College Of Biblical Studies Houston – Texas

Education Level: Bachelors Degree

Major; Education

Minor: Counseling

GPA: 3.9

Total Hours: 120

Graduated: Yes

May 2006 Wal-Mart Supervisor training – Sealy Tx

Education: 2 years college, technical or vocational school

Major: Leadership, operation

Graduated: Yes


May 15, 2006- May 01, Wal- Mart DC 7036

2007 Leadership

To help managers to get the level of production from personal. Getting

Them to but in on their value in the company.

Status: Completed

Occupational Experience

General and Operations Manager ( 20 yrs )

Storage And Distribution Manager ( 20 yrs )

1. Confers with department heads to coordinate warehouse 20 yrs

2. Develops and implements plans for facility modification or

expansion, such as equipment purchase or changes in space

allocation or structural design

3. Establishes standard and emergency operating procedures

for receiving, handing, storing, shipping or salvaging products

4. Inspects physical condition of warehouse and equipment and

prepares work orders for testing, maintenance or repair

5. Interviews, select, and train warehouse and supervisory


6. Plans, develops and implements warehouse safety and security

programs and activities.

7. Reviews invoices, work orders, consumption reports, and demand

forecasts to estimate peak delivery periods and issue work assignments

8. Schedules air or surface pickup, delivery or distribution of products

9. Supervises the activities of worker engaged in receiving, storing,

testing and shipping products or material

Employment, Recruitment, and Placement 20 yrs

Logisticians 20 yrs or more

Customer Service Representatives 20 yrs or more

First – line Supervisors/Managers of Helpers, Labors, and Material

Movers, Hand, 20 yrs or more

1. Assigns duties and work schedules

2. Determines work sequence and equipment needed, according to

work order, shipping records and experience

3. Informs designated employee or department of items loaded or

reports loading deficiencies

4. Inventories and orders supplies

5. Observes work procedures to ensure quality of work

6. Supervises and coordinates activities of workers performing

assigned tasks

7. Train and instructs workers.

8. Verifies materials loaded or unloaded against work order and

schedules times of shipment and mode of transportation

Computer Skills

Typing Speed: 40 Words Per Minute

Internet Browser ( internet Explorer )

Personal Computer

Presentation Software ( PowerPoint, Flash, etc )

Word Processing Software ( Word, WordPerfect, etc )

Email Software ( Outlook, Thunderbird, etc )

Spreadsheet Software ( Excel, etc )

Language Skills

English – Excellent ( Read Write Speak )

Driver’s License Class C – Standard Driver’s License



Home Phone # 281-***-****

Other Phone# 281-***-****

Email address –

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