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Project Manager Desktop Support

Germantown, Maryland, United States
February 11, 2018

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I am looking for a helpdesk position. I enrolled in the Cybersecurity/Network Engineering program at Montgomery College. I started 1/26/15. I am looking to transition back into the IT Technical industry.


Construction Contractor, Dana’s Contracting, LLC. Temporary Project Manager Assistant [4/2004–Present]

nProject Manager with Kohlmark Builders, Feb 2013 - Dec 2013

nRenovations and Additions on residential homes

nExperience with bathroom, kitchen, and other home renovations

nManaged a team of skilled laborers to complete home remodels

Self-Employed IT Consultant [2002-2004]

nMaintained the computer systems for 3 Dentist’s offices.

nAdded users, gave rights to different user, and other general network administration.

nSoftware updates and integration of the dental training software.

University of Nebraska Medical Center, Desktop Support Specialist [2000-2002]

nDesktop support for the entire hospital. Over 40 buildings and satellite offices.

nServicing trouble tickets for entire hospital system.

nTroubleshooting on desktops for the Patient Health Administrative Medical Information System over IP.

nHelped transition from a token ring to an Ethernet based network.

United States Navy, Hull Technician [1980-1983]

nGeneral maintenance on onboard piping systems, water supply, sewage systems, and other structural shipboard maintenance.

nWelding on high pressure pipes and plates.

nSteel and aluminum structural welding.


Currently enrolled at Montgomery College Germantown, MD Cybersecurity Program [2015

Metropolitan Community College Omaha, NE [1992-1995]

Studying Network Engineering, Core Classes, 40 Credits

Transcript upon Request

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