Customer Service Manager
Resume:
SKILLS AND ABILITIES
Great customer service
Computer Skills: Microsoft Office (Word, and PowerPoint)
Work at a fast pace and fast learner
Great communication skills
Great organizational skills
Enthusiastic team member
Attentive to time schedule
WORK EXPERIENCE
Warehouse Shoe Sales Los Angeles, CA
Customer Service Representative & Retail November 2015- January 2016
●Answer customers' questions about merchandise and advise customers on merchandise selection.
●Stamp, attach, or change price tags on merchandise, referring to price list.
●Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
●Compare merchandise invoices to items actually received to ensure that shipments are correct.
City of Los Angeles Building & Safety (Development Services) Los Angeles, CA Intern July 2015- August 2015
●Basic office operations such as filing, scanning & organizing files
●Use department system to research building records
●Organized building plans in order to facilitate access for staff
●Utilized software used by city employees to navigate department system
●Greet customers, check in visitors, answer questions for potential customers & create open cases for customers
C&J Commercial & Residential Construction Los Angeles, CA Apprentice March 2012-February 2014
●Hard wood floor work
●Framing work
●Sheet rock work
●Floor towel work
Kimco Staffing Services Inc. South Gate, CA
Goods & Service Handler April 2012-August 2012
●Shipping/receiving warehousing
●Ensuring that the correct labels are on all stored pallets
●Loading and unloading containers and trucks
●Working in multi-temperature environments that range from 32F too 100F
Clean & Green Los Angeles, CA
Maintenance June 2007-September 2007
●Street beautification
●Graffiti removal
ADDITIONAL INFORMATION
Los Angeles Re connections Career Academy May 2015- Present
●College and Career Workshop
●Financial Literacy Workshop
EDUCATION
Youth Policy Institute GED Prep Los Angeles, CA
Expected date of graduation, June 2016
References upon request
REFERENCES
James A Clayborn
C&J Commercial & Residential Construction
621 W. 82nd Street
Los Angeles, CA 90044
Miguel Rodriguez
Case Manager
Youth Policy Institute
2140 W. Olympic Blvd Suite 101
Los Angeles, CA 90006
ac4fei@r.postjobfree.com
Chad Doi
City of Los Angeles Building & Safety (Development Services Case Management)
201 N. Figueroa Street Suite 1030
Los Angeles, CA 90012
Work-213-***-****
CELL-213-***-****
ac4fei@r.postjobfree.com
Darrel Cessor
City of Los Angeles Building & Safety (Development Services Case Management)
201 N. Figueroa Street Suite 1030
Los Angeles, CA 90012
Work-213-***-****
ac4fei@r.postjobfree.com
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