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Customer Service Manager

Location:
Los Angeles, California, United States
Salary:
13.00
Posted:
February 10, 2018

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SKILLS AND ABILITIES

Great customer service

Computer Skills: Microsoft Office (Word, and PowerPoint)

Work at a fast pace and fast learner

Great communication skills

Great organizational skills

Enthusiastic team member

Attentive to time schedule

WORK EXPERIENCE

Warehouse Shoe Sales Los Angeles, CA

Customer Service Representative & Retail November 2015- January 2016

●Answer customers' questions about merchandise and advise customers on merchandise selection.

●Stamp, attach, or change price tags on merchandise, referring to price list.

●Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.

●Compare merchandise invoices to items actually received to ensure that shipments are correct.

City of Los Angeles Building & Safety (Development Services) Los Angeles, CA Intern July 2015- August 2015

●Basic office operations such as filing, scanning & organizing files

●Use department system to research building records

●Organized building plans in order to facilitate access for staff

●Utilized software used by city employees to navigate department system

●Greet customers, check in visitors, answer questions for potential customers & create open cases for customers

C&J Commercial & Residential Construction Los Angeles, CA Apprentice March 2012-February 2014

●Hard wood floor work

●Framing work

●Sheet rock work

●Floor towel work

Kimco Staffing Services Inc. South Gate, CA

Goods & Service Handler April 2012-August 2012

●Shipping/receiving warehousing

●Ensuring that the correct labels are on all stored pallets

●Loading and unloading containers and trucks

●Working in multi-temperature environments that range from 32F too 100F

Clean & Green Los Angeles, CA

Maintenance June 2007-September 2007

●Street beautification

●Graffiti removal

ADDITIONAL INFORMATION

Los Angeles Re connections Career Academy May 2015- Present

●College and Career Workshop

●Financial Literacy Workshop

EDUCATION

Youth Policy Institute GED Prep Los Angeles, CA

Expected date of graduation, June 2016

References upon request

REFERENCES

James A Clayborn

C&J Commercial & Residential Construction

621 W. 82nd Street

Los Angeles, CA 90044

323-***-****

Miguel Rodriguez

Case Manager

Youth Policy Institute

2140 W. Olympic Blvd Suite 101

Los Angeles, CA 90006

213-***-****

ac4fei@r.postjobfree.com

Chad Doi

City of Los Angeles Building & Safety (Development Services Case Management)

201 N. Figueroa Street Suite 1030

Los Angeles, CA 90012

Work-213-***-****

CELL-213-***-****

ac4fei@r.postjobfree.com

Darrel Cessor

City of Los Angeles Building & Safety (Development Services Case Management)

201 N. Figueroa Street Suite 1030

Los Angeles, CA 90012

Work-213-***-****

ac4fei@r.postjobfree.com



Contact this candidate