Sales Representative Customer Service
Resume:
KATHERINE C. RODELAS
No. ** G.A. Zara St Tambo Lipa City, Batangas Philippines
Mobile no.: +639*********
E- mail: ac4fbq@r.postjobfree.com
CAREER OBJECTIVES:
To maintain a position in a company where I can contribute my skills and experiences in marketing and public relation. To improve and expand my career by acquiring new ideas in various organizations.
WORK EXPERIENCES:
AOL CHEMIST
Suite 5, 118B Park Avenue New York, NY 10036
Home based Outbound Sales Representative
Duties and Responsibilities
1.Conducting soft outbound calls marketing pharmacy partners medicines.
2.Hitting a minimum of 15 sales a month.
3.Implementing different strategies for outbound call marketing.
4.Leaving a great experience for the customer for good company image.
Greatflex Company
55 Zara Street Tambo Lipa City Batangas
Owner – January 2015 until current
Duties and Responsibilities:
1.Market Digital Blood pressure monitor, glucometer, digital therapy machine and other health equipments,
2.Manage stocks, income and profits of the company.
3.Train sales representatives in marketing products.
West contact services
24/F Export Bank Plaza, Chino Roses Avenue Makati City
Technical Support Representative- January 2014 until December 2014
Duties and Responsibilities:
1.Receive incoming calls to assist customer to trouble shoot their cable boxes.
2.Schedule truck roll to personally assist the customer if the issue was not resolve through phone conversation.
3.Pacify and assist irate customer to resolve their issue as soon as possible.
Globalflex Corporation
2/F MCF Bldg. Taft Ave. Pasay City
Sales Representative– January 2012 until December 2013
Duties and Responsibilities:
1.Market company’s products by conducting actual demonstration.
2.Making an appointment on prospected customer.
3.Conducting mass demonstration.
Teletech
2ndfloor Robinson’s place Mataas na Lupa Lipa City, Batangas
Customer Service Representative–February 08, 2010 until July 21, 2011
Duties and Responsibilities:
1. Assisting customer’s needs issues and query regarding their bill.
2. Handle customer’s payment for their network provider bills
3. Managing terms of payment including promise to pay or extension of payments.
4. Giving customer’s satisfaction on their experience calling to a representative.
CONRAD AND COMPANY
Legaspi Tower 200 Paseo de Roxas Makati
Sales Coordinator – January 18 – August 30, 2009
Duties and Responsibilities:
1. Handle all Mercury Drug outlets.
2. Suggest purchase order of products in store.
3. Maintain sales/products within outlets.
4. Merchandize products inside the store
GLOBALFLEX CORPORATION
2/F MCF Bldg. Taft Ave. Pasay City
Sales Supervisor– June - December 2008
Duties and Responsibilities:
1.Train agents on product knowledge and demonstration.
2.Entertains and assist in resolving customer’s issues.
3.Maintains good relationship within the team.
4.Motivates each agent for a good sales performance.
5.Monitors team performance for every cut off period.
Sales Representative – April 2007 – May 2008
Duties and Responsibilities:
4.Market company’s products by conducting actual demonstration.
5.Making an appointment on prospected customer.
6.Conducting mass demonstration.
Lipa City Montessori School
Transville Homes Banay – banayLipa City
Private Tutor – June 2006 – March2007
Duties and Responsibilities:
1.Teach pre- schoollers and graders.
2.Make activities that would enhance teaching
3.Guide and instruct pre- schollers to operate computers.
4.Substitute instructor for kindergarten class.
Femeldas Trading Company
2000 Tower Paseo de Roxas, Makati City
Telemarketer - January – May2006
Duties and Responsibilities:
1.Market HSBC’s credit cards and personal loan via telephone.
2.Handle troubled accounts of the customers.
3.Assist in preparing requirements for personal loans.
4.Train newly hired agents.
EDUCATION:
Associate in Health Science Education
2003 - 2005
Lipa City Colleges
SPECIAL SKILLS:
Basic nursing technique and home care, massage therapy, marketing strategies, computer operations,
INTERESTS AND STRENGTHS:
Has the ability to work with less supervision and long period of hours and can go along easily with co-workers.
REFERENCES:
Mrs. Maribeth Padilla
Branch Manager Greatflex Company
Erickson Palmores
Sales Supervisor Greatflex Company
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
KATHERINE C. RODELAS
Applicant’s Signature
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