Punctual, hard worker, committed team player, fast learner.

MELISSA JOHNSON

**** ******* ****, *********, ** 28269 980-***-**** **********@*****.***

SUMMARY

Highly effective at accommodating customer needs, with attention to

detail, and being able to have an interpersonal relationship with all

customers. 3 years of experience in the food service industry. A conscious

self-starter, able to strategize and prioritize effectively to accomplish

multiple tasks and stay calm under pressure.

SKILLS

Committed team player

Courteous, professional demeanor

High energy

Fast learner

Attentiveness

Reading for information

Communication

Dependable

Enthusiastic

Attention to detail

Applied mathematics

Locating information

EXPERIENCE

Feb 2012- Server, Taylor Glen

Nov 2013

Consistently providing professional, friendly and engaging service.

Followed all safety and sanitation policies when handling food and

beverage to uphold proper health standards.

Displayed enthusiasm and knowledge about the restaurant’s menuand

products.

Set dining tables according to type of event and service standards.

Addressed dining complaints with kitchen staff and served replacement

menu items promptly.

Routinely cleaned work areas, glassware and silverware throughout each

shift.

Nov 2013 Sandwich Topper, Jersey Mike’s

Current

Routinely supported other areas of the restaurant as requested, including

answering telephones and completing financial transactions for other staff.

Washed and disinfected kitchen area, floors, tables, tools, knives and

equipment.

Guided guests through menus while demonstrating thorough knowledge of

the food, beverages and ingredients.

Relayed orders to kitchen by quickly and accurately recording guest

selections and keying them into the register.

Aug 2015

current

EDUCATION

August 2010 High School Diploma, North Mecklenburg High School

June 2014

August 2014 Associates in Arts candidate, Central Piedmont Community College

Current

CERTIFICATE

May 2014 National Career Readiness Certificate

Work Keys is a national workforce development assessment system that permits a direct comparison

of the skills and levels of skills needed to perform a job with the skills and levels of skills an

individual currently possesses. This certificate reports an individual's Applied Mathematics,

Locating Information, and Reading for Information levels of skills in relation to the level of these

skills needed in 16% of the jobs and occupations contained in ACT's Work Keys database. This

certificate is only awarded to individuals who meet the minimum performance criterion for level 3

across all three skills.

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