Ross Wiley

**** ****** **** ****, ***** Church, Virginia 22044 804-***-**** ac4f27@r.postjobfree.com Summary

Driven, hard-working business major with exceptional customer service skills. Proven success in time- management and achieving objectives as a student athlete throughout college. Team player with excellent communications skills honed through extensive experience teaching swimming. Education

MARYMOUNT UNIVERISTY

BACHELOR OF BUSINESS ADMINISTRATION EXPECTED GRADUATION: MAY 2018

Business Administration Major

Dean’s List: Fall 2015

Coursework Includes:

Principles of Accounting I & II Business Law I & II Principles of Macroeconomics Business Communication Principles of Microeconomics Financial Management

Experience

WASHINGTON GOLF AND COUNTRY CLUB AUGUST 2016-PRESENT OUTISDE OPERATIONS

Responsible for overseeing all aspects of golf course operations, to include ensuring golf carts are well maintained and fully charged, cleaned to providing exceptional hospitality to members.

Built and maintained healthy relationships with members.

Responsible for guaranteeing member satisfaction by ensuring top-notch member services, listening to the voice of the members, resolving members complaints and providing advice and recommendation based on member’s needs.

Assisted and advised members regarding usage and benefits of country club services. MARYMOUNT SWIM SCHOOL LEARN TO SWIM PROGRAM (FUTURE SAINTS) OCTOBER 2016- FEBRUARY 2018

Coordinated groups that gave swim lessons to low income families in need of swimming instructions

Helped pay for those who made it to an actual team

Successfully taught children how swim as if they were on a team 1

SWIM COACH KANAWHA RECREATION ASSOCIATION MAY 2011-AUGUST 2015

Made recommendations to the head coach regarding effective coaching techniques to enhance team performance

Coached at practices and swim meets supervising strength and conditioning

Lead pre-season training practices

Supplemental

MARYMOUNT UNIVERISITY SWIM TEAM MEMBER AUGUST 2014-FEBRUARY 2018