Project Manager Human Resources

Hayedeh (Heidi) Motallabi

*** *. ****** ***. #****

Pasadena, CA 91101

**********@*****.*** Cell: 818-***-****

Professional Summary

Accomplished, experienced, and energetic HR Information Systems Analyst / Project Manager, with a solid history of achievements in HR and Information Technology. A motivated leader with strong organizational and prioritization abilities.

An innovative professional with proven ability to identify, analyze, and solve problems to increase customer satisfaction and control costs.

Managed portfolio of projects with cross-functional and cross-division teams within national matrix organization of scientists using a service-focused, easy-to-do-business-with and biased-for-action attitude to produce results.

A solutions-driven HRIS Analyst/Project Manager with systems analysis expertise in requirements, design, development, implementation; quality assurance, training, and deployment communication plans to ensure smooth transitions to new or updated solutions.

Recognized for master knowledge of HR Systems and critical role in developing key systems and automating processes for HR and Payroll customers.

Soft Skills

Analysis, documentation, cost and budget management

Project Development Life Cycle (Agile-Scrum, Waterfall)

Ultimate Software

Time Management

Customer Requirements & Service

Hardware/Software Integration

Vendor Management

Processes improvement

Ability to multi-task

Risk Management

Software Testing & integration

Commitment to quality and control

Resource & schedule planning

Critical thinking

Software training

Strategic planning

Troubleshooting

Customer focus

Cross training

Complex problem solving

Detail & Result oriented

Negotiation skills

Excellent verbal & written skills

Professional Experience

Bank Of Hope (Los Angeles, CA)

HRIS System Analyst; Contract (10/2017 – 01/2018)

Served as point person for HRIS system implementation of UltiPro, and maintenance through system release reviews and business rules

Implemented and configured UltiPro open enrollment module for 2000 employees

Subject matter expert in all HRIS systems, with special emphasis on UltiPro software and IBM Cognos reporting tools

Maintained active data feeds, which includes correcting errors, making upgrades, and uploading any applicable files with SFTP

Updated current reports, developed new reports as required, and coordinated efforts with clients for creation of complex reports

Created, analyzed, and interpreted HR data and metrics to determine points of weakness within organizational structure and suggest improvements

Actively replaced manual processes with system automation to increase efficiency and productivity

Resolved any HRIS interruptions, including software and connectivity problems

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Methodist Hospital of Southern California (Arcadia, CA)

HRIS Analyst / Project Manager; Contract (01/2017 – 06/2017)

Responsible for processing confidential employee information and for maintaining/ensuring integrity of employee records on API HRP System, and Performance Manager, the Human Resources systems used at Methodist Hospital

Implemented merit planning system for 2048 active employees of Methodist Hospital

Extracted data from relevant systems and prepared/coordinated the development of statistical summaries and reports involving employee records and payroll information

Ensured the integrity of employee data within relevant HR-related systems.

Assisted in the development of systems specifications, design and development from the end user perspective.

Provided technical support to relevant work areas, including updating and maintaining database tables and testing HR system/application upgrades

Served as Human Resources liaison to Information Technology and Payroll

Analyzed current and future systems and processes. Recommended changes to HR Management

Developed new reports and provided training on how to pull/extract reports once created

Completed monthly and quarterly turnover reports and advocacy reports

Responsible for annual reporting of demographic information of all hospital employees to EEOC

Developed system to track employee annual performance merit planning. Imported employee-specific weighted performance scores from Healthcare Source/Performance Manager into this system to calculate merit increase and new rate to be uploaded into API system

Researched effective technologies that improve the bottom line and created reports for upper management comparing different system enhancements

Inter-Con Security Systems, Inc. (Pasadena, CA)

HRIS Systems Analyst; Full Time (10/2014-12/2016)

Served as the point-person in the transition of HR and Payroll systems, collecting business requirements, reviewing request for proposal (RFP), and participating in selecting the appropriate vendors

Directed the implementation of Ultimate Software’s (Software as a Service – SAAS) core HR and Payroll systems for 5000 employees and provided delivery status reports to stake holders.

Configured the new selected SAAS system according to Inter-Con requirements, wrote protocols for system access, in charge of system security, updated graphics per new system, and completed business regulations.

Oversaw migration of data from old to new system, updating as needed per new requirements.

Configured and implemented UltiPro Time and attendance module, and managed a diverse team for evaluation/analysis of the module to meet organization’s business requirements

As a system administrator, led parallel testing trials and auditing of data to ensure compatibility within the bounds of the newly implemented system, before total system rollout.

Improved and automated existing HR and payroll processes and created new ones to streamline company activities, saving a great amount of time and over $100 thousand / year.

Developed different reports for various functional areas within the company using Business Intelligence, vital for the continuation of daily business function.

Developed reports in Taleo software for the tracking of applicants for job openings and onboarding of newly hired employees.

Supported new HR Management Systems upgrades and patches via testing to ensure system coherence.

Maintained HR Information Systems, troubleshooting difficulties faced both on-site and in the field.

Served as main technical point-of-contact for assigned functional areas, including Payroll, Operations, Contracts, and Human Resources.

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Implemented employee self-service system and workflow, enabling such things as Inter-Con employees’ access to personal information for purposes of updating as well as providing the ability for employees to access pay stubs

Managed numerous vendors who worked in compliance areas for Inter-Con such as Affordable Care Act (ACA), Affirmative Action Plan (AAP), Veteran Protection Act, EEO, Workers Comp.

BSC Management, Inc. (West Los Angeles, CA)

System Analyst/Project Coordinator; Contract (05/2014-09/2014)

Conferred with clients regarding the nature of information processing or computational needs a computer program needs to address.

Supported the CRM environment by ensuring data interfaces were optimized to meet the data needs of the business, which consisted of 500 employees.

Responsible for coordination, accurate status reporting and logistics management of project-oriented work efforts.

Reviewed project plans to plan and coordinate projects activity in the range of $500K - $1000K

EDUCATION AND CREDENTIALS

MS, Management Information Systems, University of Phoenix, AZ

BS, Computer Science, Northeastern University, Boston, MA

PMP trained. ACE (Lean/6 Sigma)

TECHNICAL SKILLS

Ultimate Software

Microsoft Project, Microsoft Office (Excel, Word, PowerPoint), Outlook

VISIO, Microsoft SharePoint, Visual Basic, VBA, Active Server Page (ASP / ASPX), HTML

Microsoft Access

Cognos, Business Intelligence

Oracle SQL, SQLPLUS, Oracle DBA

XML, Java Script, Java

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