Leon Anderson Jr.
601-***-**** ac4ey4@r.postjobfree.com 270 Essex Ave, Jackson Ms, 39206
Dear Hiring Manager,
I am writing in response to your job Opening for a Customer Service Representative. If you are looking for a dynamic and highly competent Call Center Representative I am ready for the job. As a Customer Service Representative with over 5yrs experience I would bring a dedicated, reliable and driven attitude to this role. I have a knack for problem solving, self-motivated and I work well independently and with others.
I am a logical problem solver, Internet, And Database knowledgeable. As a Call Center Representative, I will maintain a high degree of professionalism while performing and ensuring high levels of customer satisfaction and with my Customer Service, Computer Science and IT background I will be able to better assist the customers.
Additionally, I am adept at
Consulting with customers and evaluating their needs, determining best services, and suggest additional services that may be of interest.
Maintaining up to date knowledge of services, procedures and regulations to ensure accurate and effective services
Organized and adept at conveying even the most technical and complex information at all levels.
I am a motivated individual that can excel and accurately organize and resolving complaints and helps customers with their needs with a friendly attitude.
I look forward to meeting and hearing from you and discussing the details or this position.
Sincerely,
Leon Anderson Jr.
LEON ANDERSON JR.
270 Essex Ave
Jackson MS, 39206
601-***-**** Home
601-***-**** Cell
ac4ey4@r.postjobfree.com
OBJECTIVE: Dedicated customer service oriented individual whom is seeking a full-time position with a unique blend of business management, information technology, and computer hardware skills. Organized and adept at conveying even the most technical and complex information at all levels.
EDUCATION: Jackson State University Jackson, MS
School of Science and Technology (Accredited)
BS Computer Science /Engineering May 2018
Hinds Community College Raymond, MS /Jackson, MS
Associates in Applied Science May 2005
Computer Servicing Technology
Murrah High School
HS Diploma Jackson MS
May 1996
EXPERIENCE: HQ Home Quarters
Summer 1996-1997 CUSTOMER SERVICE
Answering phone
Loading and Unloading Supplies Jackson, MS
Returning and Replacing Goods
Giving Excellent Service and Support to Customer, Cashier
Spring 1997-1998 KROGER
Jackson, MS
STOCKER
• Loading and Unloading Goods
•Restocking Store Items Dailey
•Keeping Track of Store Goods and Price
•Cashier
Fall 1998-2001 WALMART
SALES ASSOCIATE, LAYAWAY MANAGEMENT
Jackson, MS
•Sales Management
•Stocking
•Filing
•Keeping track of customer goods
•Customer Assistance
Summer 1999 ENTERGY
Ware House Maintenance Worker
Jackson, MS
Loading and Unloading
Stocking
Customer Assistance
Maintenance
Fall 2000-2002 TARGET
OVER NIGHT STOCKER
Jackson, MS
• Customer Service
•Stocking
•Sales Management
•Holding and Receiving Goods
•Store Goods Price Management
•Loading and Unloading Supplies and Store
•Goods
SKILLS:
Excellent Customer Service Skills, Time Management
Phone Etiquette and Organization Skills
Computer Systems Installation, Maintenance & Repair,
Technology Network Administrator / Desktop support, Microsoft Office,
Self-Motivated, Internet, And Database knowledgeable.
Also, able to multitask, Works well with others, Team Player.
REFERENCES: Available on Request