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Customer Service Representative

Jackson, Mississippi, United States
36,000yr but negotiable
February 09, 2018

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Leon Anderson Jr.

601-***-**** 270 Essex Ave, Jackson Ms, 39206

Dear Hiring Manager,

I am writing in response to your job Opening for a Customer Service Representative. If you are looking for a dynamic and highly competent Call Center Representative I am ready for the job. As a Customer Service Representative with over 5yrs experience I would bring a dedicated, reliable and driven attitude to this role. I have a knack for problem solving, self-motivated and I work well independently and with others.

I am a logical problem solver, Internet, And Database knowledgeable. As a Call Center Representative, I will maintain a high degree of professionalism while performing and ensuring high levels of customer satisfaction and with my Customer Service, Computer Science and IT background I will be able to better assist the customers.

Additionally, I am adept at

Consulting with customers and evaluating their needs, determining best services, and suggest additional services that may be of interest.

Maintaining up to date knowledge of services, procedures and regulations to ensure accurate and effective services

Organized and adept at conveying even the most technical and complex information at all levels.

I am a motivated individual that can excel and accurately organize and resolving complaints and helps customers with their needs with a friendly attitude.

I look forward to meeting and hearing from you and discussing the details or this position.


Leon Anderson Jr.


270 Essex Ave

Jackson MS, 39206

601-***-**** Home

601-***-**** Cell

OBJECTIVE: Dedicated customer service oriented individual whom is seeking a full-time position with a unique blend of business management, information technology, and computer hardware skills. Organized and adept at conveying even the most technical and complex information at all levels.

EDUCATION: Jackson State University Jackson, MS

School of Science and Technology (Accredited)

BS Computer Science /Engineering May 2018

Hinds Community College Raymond, MS /Jackson, MS

Associates in Applied Science May 2005

Computer Servicing Technology

Murrah High School

HS Diploma Jackson MS

May 1996

EXPERIENCE: HQ Home Quarters

Summer 1996-1997 CUSTOMER SERVICE

Answering phone

Loading and Unloading Supplies Jackson, MS

Returning and Replacing Goods

Giving Excellent Service and Support to Customer, Cashier

Spring 1997-1998 KROGER

Jackson, MS


• Loading and Unloading Goods

•Restocking Store Items Dailey

•Keeping Track of Store Goods and Price


Fall 1998-2001 WALMART


Jackson, MS

•Sales Management



•Keeping track of customer goods

•Customer Assistance

Summer 1999 ENTERGY

Ware House Maintenance Worker

Jackson, MS

Loading and Unloading


Customer Assistance


Fall 2000-2002 TARGET


Jackson, MS

• Customer Service


•Sales Management

•Holding and Receiving Goods

•Store Goods Price Management

•Loading and Unloading Supplies and Store



Excellent Customer Service Skills, Time Management

Phone Etiquette and Organization Skills

Computer Systems Installation, Maintenance & Repair,

Technology Network Administrator / Desktop support, Microsoft Office,

Self-Motivated, Internet, And Database knowledgeable.

Also, able to multitask, Works well with others, Team Player.

REFERENCES: Available on Request

Contact this candidate