Customer Service Medical

SHARON DIANE CARPENTER

Address: **** *. ******** ***** ****. Lot 24 Norfolk, VA 23502

Email: c *********@*****.*** Cell: 757-***-**** OBJECTIVE Humble, passionate Medical Assistant with over 10 years’ experience in customer service and conflict resolution. Respects confidentiality, continuously adheres to and abides by company policy.

EDUCATION Centura College, Virginia Beach, VA

Associate of Occupational Science in Medical Assisting Cumulative GPA: 3.80

Awards: Perfect Attendance

MEDICAL

LICENSES

CPR Certified (expires 4-2019)

First Aid Certified (expires 5-2019)

Phlebotomy Certified (expires 11-28-2018)

SKILLS &

ABILITIES

Medical Skills: Vitals, blood draw, vaccinations, throat cultures, urinalysis, Echocardiogram,

Clerical Skills: Office Administration. Basic Computer Knowledge, Microsoft Word, typing, administrative tasks (filing, documenting, answering phone calls), Excellent Customer Service, Detail-oriented, Very Well Organized, Always On Time. EXPERIENCE Extern, L ittle Neck Medical Center, Virginia Beach, VA N ov 2017 - Dec 2017 Responsibilities:

● Interview patients to obtain medical information and measure their vital signs, weight and height.

● Show patients to examination rooms and prepare them for the physician.

● Greet and log in patients arriving at office or clinic. Cashier, D ollar Tree, Virginia Beach, VA A pr 2016 - Present Responsibilities:

● Maintain, clean and orderly checkout areas and complete other general cleaning duties, stocking shelves and product supply, product inventory, manage inventory.

● Assisting customers by providing information and resolving their complaints.

● Greeting customers and answering any questions, process returns, and merchandise exchanges.

● Providing excellent customer service to all.

Inspector, Tidewater Mortgage & Inspection Co., Norfolk, VA J an 1992 – Dec 2016 Responsibilities:

● Record how the property is being taken care of.

● Photos of any or all damages and the condition of the property.

● Inspect vacant houses for different mortgage companies.

● Look at conditions of properties for Realtors.

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