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Customer Service Information Technology

Location:
Saint Charles, Missouri, United States
Salary:
25
Posted:
February 08, 2018

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Cody M. Smalley

** ******** **** **. ******, MO *3376

636-***-****

ac4ekv@r.postjobfree.com

Profile Summary

●Seeking new opportunities in Information Technology.

Skills Summary

Certifications

Education

Employment

●Configure, monitor and troubleshoot Active Directory configurations

●1 year field technician

●6 years of customer service

●Comprehensive overview of Microsoft Network Operating Systems

●Read and interpreted blueprints

●Install and configure Enterprise servers

●Maintain group policies, push software

●Configure VMware machines, Hyper-V, Lenovo system software

●Maintaining Cisco IOS® software management, routing protocol configuration and the creation and placement of access control lists (ACLs) to control router access.

●Windows 7

●CCNA

Associates of Technology in Information Technology

Ranken Technical College, St. Louis, MO

●Cisco IOS® software management

●Routing protocol configuration and the creation and placement of access control lists (ACLs) to control router access.

●WAN technology evaluation, WAN design, WAN protocol configuration and troubleshooting and network management.

●Microsoft Active Directory Services to provide networking services for larger scale networks.

High School Diploma

Fort Zumwalt East High School, St. Peters, MO

BJC, St. Louis, MO

Information Services

●Configure VDI devices remotely

●Image LeTOS operating System Software

●Resolve tickets, deploy hardware and peripheral devices

●Validate VMware workstation configuration

●Update firmware, cable management, push software

UPS, Earth City, MO

Loader

●Load packages to and from trucks at Earth City hub.

2016

2012

November 2016- present

March 2015- December 2016



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