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Customer Service Data Analyst

Location:
Milltown, NJ
Posted:
February 08, 2018

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Resume:

Christopher J. Clementi

Email: ac4ejr@r.postjobfree.com Cell Phone: 732-***-****

OBJECTIVE: College graduate seeking data analyst position for tracking and reporting critical data based on business needs, as well identifying opportunities for driving decisions and process improvements.

EDUCATION

Rutgers University Sept 2015 - Current

Graduating Class: May 2018

Major: Economics Minor: Labor Study’s

Major Classes: Calculous 1, Introduction to Micro/Macro Economics, Intermediate Micro/Macro Economics, Econometrics, Money and Banking, Personal Finance and Decision Making, Introduction to Computers and Applications, Comparative Economic Systems.

Middlesex County College 2013 - 2015

Major: Liberal Arts

Dean’s List - 2013, 2014

Major Classes: Statistics 1 and 2, Public Speaking

WORK EXPERIENCE

Lowes Home Improvement 05/01/2012 - Current

339 Route 18 South, East Brunswick, NJ 08816

oMaintain excellent customer service relations and satisfaction

oAccurately and efficiency process sales adjustments and returns

oProcessed order assembly requests for customer delivery and pick up

oPrepared customized special orders with estimates and details

oManaged contractor order pick up and deliveries

oAbility to work independently in completing tasks, valued and recognized team player by peers and management

Operations/Safety: Licensed in Fork lift, Order Picker, and Reach Truck operations. Trained in work place safety, following appropriate technics in working safe on the sales floor.

Bristol Myers Squibb 02/01/2017 - 08/30/2017

1 Squibb Drive New Brunswick, NJ 08901

oDocument Coordinator Internship under Chemical and Synthetic Development

oQuality check final documents managed on SharePoint site, and demonstrated clear communication with document authors to resolve any issues or discrepancies

oUploaded final approved documents into electronic document management system according to departmental procedures and guidelines for good documentation practices. This included document scanning, keying in critical document metadata, uploading and archival of original signed documents generated for purposes of drug development.

oDemonstrated ability identify workload prioritization meeting timelines with accuracy and efficiency.

Turtle and Hughes 02/01/2015 - 09/01/2015

118 Foothill Road, Bridgewater, New Jersey 08807

Data Analyst Internship

Used excel to create and run reports

oDesigned tracking spreadsheets and performed data analysis of warehouse productivity and identified operation efficiencies; on time deliveries, orders per employee per shift, productivity averages.

LEADERSHIP & ACTIVITIES

Volunteer Work

New Brunswick Local All American Soap Box Derby; registration and official time clock

First Tee of Middlesex County; youth coach in the concept of First Tee in life skills and golf

Lowes Home Improvement “Be A Hero”; building vegetable gardens and sheds for Ocean County Food Bank, delivered donations and cleanup support to Sayreville Township following Hurricane Sandy.

Volunteer Pop Warner Football Coach

Activities

Rutgers Club Golf Team

First Tee of Middlesex County Alumni

Professional References

Tim Flynn; Corporate Logistics Manager, Turtle & Hughes

Phone: 908-***-****, Email: ac4ejr@r.postjobfree.com

Michael Blackwell; Associate Director, The First Tee

Phone: 732-***-****, Email: ac4ejr@r.postjobfree.com

Nancy O’Brien; Executive Administrative Associate, Bristol Myers Squibb

Phone: 908-***-****; Email: ac4ejr@r.postjobfree.com



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