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Customer Service Sales

Pasadena, California, United States
February 08, 2018

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ALEXANDRIA FLYNN C: 517-***-****

*** ****** *****, ********, ** 91001

A dynamic, adaptable, and charismatic young woman looking to translate experience in theatre, bridal sales, and marketing into a career in the cannabis industry.

Crew and Cashier • Fulton Theatre

Lancaster, PA • August 2012 to September 2017

Handled currency and credit transactions quickly and accurately while working as a cashier in a fast paced environment.

Maintained updated knowledge of all items, specials, liquor brands, beers and non-alcoholic selections.

Maintained storeroom and work areas to allow easy access to stock items. Consistently exhibited a calm demeanor during periods of high stress or unusual events to keep things running smoothly.

Marketing Specialist and Cashier • Jimmy Johns

Lancaster, PA • August 2014 to December 2016

Maintained high standards of customer service during high-volume, fast-paced operations.

Implemented marketing strategies which included creating, packaging, and distributing samples to targeted businesses which resulted in increased catering sales.

Handled currency and credit transactions quickly and accurately. Promptly and empathetically handled guest concerns and complaints. Educated new patrons on product selection and company policy. Bridal Sales Associate • Ann Marie's Brides Beautiful Jackson, MI • January 2003 to May 2007

Determined brides' needs, wants, and budget by asking relevant questions and listening actively to the responses in order to make compatible suggestions.

Designed displays to make the store experience interactive and engaging. Filed all paperwork and POS system reports.

Helped brides, grooms, mothers, and bridesmaids with questions, problems and complaints in person and via telephone.

Generated repeat business through exceptional customer service. Bachelor of Fine Arts - Theatre Design and Technology • Otterbein University Westerville, OH • 2015






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