*

flOT - ** Queen St. North

Hamilton, Ontario t*R 3H8

905-***-****

Shelle Frost ac4eht@r.postjobfree.com

Ca reer Profile

A Property Management, Financial industry and'Administrative professional with more than 20 years experience in various aspects of Public Service lndustry. Experience includes but is not limited to the following a rea s;

s More than twenty years working in a customer-oriented environment including the retail and food & beverage industry.,* Advanced knowledge of Microsoft Office products;

.* Thorough grasp of Ontario Residential Tenancies Act; s Outstanding organizational skills with a keen focus on detail and accuracy; I Excellent verbal and written communication skills; s Completing site and suite inspections;

9 Excellent record of rent collection and sundry arrears; s Ensuring efficient and profitable operation of property through constant follow up of purchase and work orders and monitoring to ensure that expenses are within budgetary parameters;

$ Oversight of suite turnover and site capital projects including preparation of relevant documentation;

.S Preparation of annual operating and capital budgetg,;

.$ Supervision, scheduling and management of site team;

.6 Ability to interact effectively with various levels of site team, corporate team from head office executives to office staff;

.S Exceptional problem-solving skills particularly with respect to customer-related concerns;,* Advanced knowledge of all reporting requirements in compliance with Residential Tenancies Act, Labour Relations Act, Fire Code and Occupational Health and Safety Act. Seeking a more challenging opportunity in the public service industry. Employment History

November 2016 to May

20L7

April 2006 to April 2016

2005 to 2006

2001 to 2002

1989 to 2001

H & R Property Management

Assistant Property Manager, 1A and 18 Richview Road Vertica Resident Services

Community Manager and Leasing Consultant, Bayview Village Place - 540 Sheppard Avenue East

RE/MAX West Realty lnc.

Administrator

Aegon Dealers Services Canada lnc.

Account Executive

communication Technologies credit Union Ltd. & TD Bank Various financial Positions

Ed ucation - Professiona I Development

I

s Completion of various professional development courses including Effective Management, Service Excellence, Service for Results and Applied Selling and Negotiating Skills

'A Completion of Toronto Real Estate Board (TREB) courses including MLS Fundamentals, MLS Updates Part 1 &2 and Top Producer (Basic and Advanced).

'S oSSGD with honours in Marketing, Law and Art - Sir Oliver Mowat Cl References Supplied UPon Request

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