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Medical Customer Service

Location:
Riverside, CA
Salary:
16.00 hr
Posted:
February 08, 2018

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Resume:

Vicki Rodarte

Riverside, CA ***** 951-***-**** ac4eec@r.postjobfree.com

MEDICAL OFFICE SUPPORT

Medical office professional offering 15+ years’ experience in the medical field

Versatile administrative skills and proficiency in medical terminology

Experienced in standard office functions and payment processing

Superior ability to juggle multiple priorities and meet tight deadlines

Good communication, both written and verbal, experience with multiline phones

Medical/Insurance Terminology ICD-9/10 CPT Medical Assisting HCPCS

Microsoft Office Scheduling Electronic Billing Medisoft EMR HIPAA

CMS Form 1500 World of Medicare EOB Medical Front Office Bookkeeping Payment Processing HR Issues Charts Multiline Phones Assisted Living

Self-Starter Organized Customer Service Good Listener Patient Confidentiality

Medical Certifications; HIPAA EDI Standards, Medical Necessity, CMS 1500 Form, Medicare Fraud and Abuse, Medical Assistant, front and back office

Med Tech, Caregiver, Welbrook Senior living, Riverside, CA 10/2014 – 07/2016

Assisted residents with exercise regimens and mental stimulation

Answered calls professionally, assisted family members

Assisted residents with everyday living, handled proper dosage of daily medications

Med Tech, Caregiver, Pacifica Senior Village, Riverside, CA 011/2007 – 08/2014

Assisted residents with nutritional needs and correct medications

Assembled charts and admittance packages

Assisted visitors to appropriate areas, delivered messages and meals to patients

Assisted nursing staff, checked on patient’s regularly

Receptionist, Medical Assistant, Dr Shaker M.D. Riverside. Ca 10/2001 – 07/2003

Answered phones professionally using a multi-line phone system

Utilized Excel extensively to create spreadsheets, develop reports and various lists

Addressed patient concerns in person, on phone and thru email correspondence

Scheduled appointments, covered front and back office

Assisted doctor with procedures and taking vitals

Associates Degree, Medical Billing/Coding, Laurus College, Santa Maria, CA 2017

Medical Assisting Diploma, Skadron College, San Bernardino, CA 2001

Diploma, Arlington High School, Riverside, Ca 1986



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