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Customer Service Sales Associate

Orlando, Florida, United States
February 08, 2018

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Brittney Reddick

**** **** ****** ** *** **** ***10

C: 352-***-**** ~ Email:



* More than 6 years’ customer service knowledge

* Excellent organizational and communication skills

* Background in customer service and Management

* Proficiency in Internet skills, Microsoft Word, Excel, PowerPoint, Outlook, Access and Visio

* Accurate and efficient typing 35+ wpm/Data Entry

* Computer skills including spreadsheets, word processing, and email


Publix Apopka, FL

Sales Associate/Customer Service 2010-2017

* Greet and assist customers

* Weigh, scan, and package groceries

* Handle cash, checks, credit cards payments and operate terminal or cash register

* Effectively responded to a variety of questions and complaints from customer

* Informing customers of new products to try

Connections Orlando, FL

Medicare Healthcare Specialist 2011-2012

* Scheduled call backs, emails and set service appointments

* Informed clients of new products and upgrades

* Performed clerical duties and operated multiple phone lines

* Collect and processed payments

* Troubleshoot and technical support help desk

Universal Studios Plaza Orlando, FL

Sales Associate 2009-2010

* Provided customer service for guests

* Trained and assisted in hiring of new employees

* Handled customer transactions

* Effectively responded to questions and complaints from customers

Party City Orlando, FL

Clerical Assistant/Sr. Sales Associate 2007-2009

* Provided direct customer care and retail assistance

* Organized products and have the ability to multitask while remaining calm

* Closely monitored and reported changes in stock orders and replenished inventory

* Provided direct client services and communication

* Preformed general offices duties, demonstrating quick thinking skills and ability to multitask while remaining focused and calm under pressure

* Operated a cash register and took credit card, checks, and cash payments

* Informed clients of payment options and ordering online supplies


Ocoee High School – Ocoee, FL 2008

Southern Technical Institute – Tavares, Fl 32778

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