Vijaya Krishna Namala
**** ******** ******, ********** - ***** (C) 404-***-**** ac4eby@r.postjobfree.com
https://www.linkedin.com/in/vijaya-krishna-namala-a42b2958
Professional Summary:
Highly motivated professional with 13 years of IT experience.
Experience in implementing large scale OS deployments and migrations using endpoint management tools like SCCM, Altiris, Symantec Ghost, and LANDesk(Ivanti)
Experience in virtualization technologies like Citrix XenApp, XenServer, Windows Server 2012 R2 Hyper-V and VMware 5.x.
Experience in OS image build, customization and deployment using SCCM, MDT, Symantec Ghost, Dell Image Assist, WinPE, and PXE technologies
Over 6 of years of experience in scripting/automation using Batch, PowerShell, VB, PERL, and AutoIT Scripting.
Working experience in Waterfall & Agile (SCRUM) Software Development Methodologies.
Experience in issue tracking, incident tracking, and project management tools like Team Foundation Server (TFS), JIRA and ServiceNow
Technical Skills:
Operating Systems
Windows Server 2012/2012 R2, Windows Server 2008/2008 R2, Windows Server 2003/2003 R2, Windows Server 2000, Windows 8.1/8/7/10, Windows XP and Windows CE. Working knowledge on Unix and Linux CentOS platforms.
Languages/Scripts
Batch, PowerShell, PERL, VBScript, Java Script, XML, HTML, C, C++, PHP, CSS
Applications/Tools
MS Exchange, MS Office 2000-2016, Lync, Java, Adobe, ExtraHop, ServiceNow, JIRA, Nexthink, SDM Software
Endpoint Management/Imaging Tools
SCCM 2007, SCCM 2012, Altiris and LANDesk(Ivanti), Symantec Ghost Cast, Dell Image Assist, sysprep, USMT, ImageX, MDT, PXE
Virtualization Technologies
VMware vSphere, Hyper-V, Citrix ZenApp, VMware Workstation, Microsoft Virtual PC, Oracle VM VirtualBox
Hardware
Dell and HP workstations and Rack and Blade Servers
Administration
Active Directory, SCCM, IIS, Scripting, TCP/IP, DNS, DHCP, SQL 2005 & 2008r2, FTP, Print services, RDP, Network Installation, LAN Administration, Connectivity Troubleshooting, Symantec Endpoint Protection, Exchange 2003, WSUS
Anti-Virus software
McAfee, Symantec Endpoint Protection, Kaspersky, Ivanti Antivirus
Databases
SQL, MySQL
Encryption Tools
BitLocker, Dell Data Protection
Professional Experience:
Client: IHG-InterContinental Hotels Group, Atlanta, GA
Dates: March 2017 – Till date
Project: Windows 10 deployment
Role: System Engineer
Responsibilities:
Customize and create hardware agnostic Windows 10 image using LANDesk, sysprep, PXE, WinPE
Back up user profiles data before migration and restore the user profiles using USMT
Perform LANDesk agent upgrade from 9.1 to 9.6 on client machines
Perform windows patching, AV remediation, software push
Create alerts on Nexthink to avoid BAU issues especially BSOD issues
Work on Active Directory GPO consolidation project
Export GPO settings using GPO Exporter tool of the SDM software
Import the GPO settings to MySQL server running on CentOS machine
Setup PHP server on CentOS for analyzing GPO settings
Create a mapping table between the old and the new OU structure
Client: NAPA-Genuine Parts Company, Atlanta, GA
Dates: July 2016 – Feb 2017
Project: In-place upgrade to Windows 10
Role: Windows System Engineer
Responsibilities:
Implement in-place upgrade to Windows 10 using Altiris
Customize start menu, taskbar and desktop using PowerShell scripts
Create hardware independent Windows 10 image using Symantec Ghost, Dell Image Assist, sysprep, PXE, WinPE and automate image capture process using PowerShell
Back up user profiles data before migration and restore the user profiles using USMT
Perform L3 support for BAU issues of store operation
Automate Xerox printer firmware upgrade using PowerShell
Create scheduled job for network monitoring & URL accessibility scripts using PowerShell
Develop a tool to pull raw data from Split-tunnel monitoring scripts
Configure ExtraHop servers running on Windows Server 2012 R2 & Windows Server 2016 hosted on a Hyper-V.
Client: Coca-Cola, Atlanta, GA
Duration: Nov-2014 to June-2016
Project: SCCM Administrator & Package automation
Role: Fujitsu Consultant
Responsibilities:
Configure and manage Microsoft SCCM 2007 and SCCM 2012 environment supporting 30K clients.
Automate packaging process using PERL and PowerShell
Set up MS SQL reporting services for generating endpoint related reports
Analyze and identify the design changes in the release that impacts packaging.
Build and export packages to SCCM.
Create collections for new releases on SCCM
Assign packages to collections on SCCM
Assign dispenser serial numbers to collections on SCCM
Extend package automation scripts to support migration to AirWatch
Create ProductSets, Products and File & Actions on AirWatch and upload packages to AirWatch
Client: Bank of America, Atlanta, GA
Duration: Jan 2014 - Oct 2014
Project: Virtualization of Windows Environment
Role: Banking Center Engineer
Responsibilities:
Install VMware ESXi, Windows 2008 server
Administer and configure VMware vSphere 4.1
Migrate Windows Server 2008 from Physical to Virtual machine
Client: Bank of America, Atlanta, GA
Duration: March 2013 - Dec 2013
Project: Zero Touch Deployment of Windows 7
Role: Banking Center Engineer
Responsibilities:
Design and implement Zero Touch Installation of Windows 7 using Symantec Ghost
Assist in developing a PERL wrapper around Symantec Ghost to implement Zero Touch Deployment of Windows 7
Back up user profiles data before migration and restore the user profiles using USMT
Implement BitLocker encryption
Assist in GUI design and development of the tool that avoided many next day support issues
Perform the role of a tester for the tool changes by always ensuring that defect-free code is delivered to the production
Perform as a single point of contact for reviewing & remediating sites’ pre-check health issues
Provide On-Call support during the nightly upgrade activity performed by offshore team
Perform L3 Support for the rollout and next day issues
Setup a dashboard for tracking the night of installs and progress of rollouts using IIS, Perl, and ASP
Client: Bank of America, Atlanta, GA
Duration: March 2012 - Feb 2013
Project: Windows Server 2008 Migration & Remote Deployment
Role: Banking Center Engineer
Responsibilities:
Solution design and implement Zero Touch Deployment of Windows Server 2008
Design and develop a solution to reconfigure arrays remotely, without needing to remove the recovery drive before
Remediate WinPE server support CD to make it compatible with Server 2008
Automate and standardize the manual process of image build and deployment
Remediate printer configuration scripts to support Windows Server 2008
Remediate server setup scripts to support Windows Server 2008
Build a solution for UAC related issue so that the users get elevated privileges upon logon
Resolved a Session 0 Isolation issue pertaining to interactive services
Perform L3 support for the roll out process
Client: Bank of America, Atlanta, GA
Duration: July 2010-Feb 2012
Project: Windows OS Build & Deployment
Role: Banking Center Engineer
Responsibilities:
Build OS images for Server 2003 and Windows XP on a regular basis
Ship the Golden Images to staging site
Create patch packages for the OS image files
Back up Golden Servers on drives and ship them to Iron Mountain
Perform L3 support for BAU issues escalated to Banking Center Engineering team
Create and test packages created in SDI format
Certify new hardware like Servers, Workstations, Printers, UPS, QST, MICR readers, Validators
Travel to pilot sites after certifying new hardware
Client: Department of Income Tax, Bangalore, India
Duration: June 2008 - June 2010
Project: Windows Data Center Operations
Role: Windows Infrastructure Engineer
Responsibilities:
Installation of Data Center, Installing and configuring Domain controllers, running DCPromo, configuring domains by adding all necessary accounts and configuring GPOs, installing DNS, DHCP servers, SQL servers and server clusters
Design Solution for HP Thin Client End User Architecture with Citrix XenApp architecture
Design and implementation of Citrix XenApp architecture
Capture and deploy Windows Vista SP2 using ImageX and MDT
Capture and deploy Windows 7 using ImageX and MDT
Patching windows servers and workstations using WSUS
Implementation of thin client on end user devices with Citrix XenApp architecture
Client: Abbott, Bangalore, India
Duration: June 2007 - May 2008
Project: Web-Enabling Lotus & Application Remediation
Role: Software Engineer
Responsibilities:
Enable lotus applications for the Web access
Remediate lotus applications and java scripts and VB scripts
Client: Bank of America, Bangalore, India
Duration: April 2006 - May 2007
Project: Windows XP Rollout
Role: Banking Center Engineer
Responsibilities:
Perform night of install activities
Develop in-house tools like LRT (Lab Reservation Tool)
Create and test custom built SDI packages
Client: Centrica, Hyderabad, India
Duration: Feb 2006 - March 2006
Project: Microsoft Office Migration
Role: Migration Engineer
Responsibilities:
Remediate excel, word, power point and access database files
Provide next day support
Client: Allied Irish Bank, Hyderabad, India
Duration: Aug 2005 - Jan 2006
Project: Application Packaging
Role: Application Packager
Responsibilities:
Create MSI packages for the in-house and third party applications using InstallShield tool
Test customized applications
Client: Syngenta, Hyderabad, India
Duration: Jan 2005 - July 2005
Project: Infrastructure Consolidation Program
Role: Windows Engineer
Responsibilities:
•Perform file and print server migration
•Provide next day support
Educational Qualifications
Bachelor of Technology – JNTU college of Engineering
Certifications:
MCSE 074-409: Server Virtualization with Windows Server Hyper-V and System Center
MCSE 070-416: Implementing Desktop Application Environments
MCSE 070-681: TS: Windows 7 and Office 2010, Deploying
MCSE 070-659: TS: Windows Server 2008 R2, Server Virtualization
MCSE 070-647: Windows Server 2008,Enterprise Administrator
MCSE 070-431: Microsoft SQL Server 2005 Implementation and Maintenance
MCSE 070-294: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 AD Infrastructure
MCSE 070-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment