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Customer Service High School

Ontario, California, United States
February 08, 2018

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[Rosa Sanchez]

[Perris, Ca *****]


●Bilingual; Fluent in Spanish and English, able to translate documents verbally and in writing.

●Proven ability to establish relationships and gain respect of individuals at all professional levels.

●Experienced in customer service, customer satisfaction.

●PowerPoint Presentations, Excel, and Outlook.

●Proficient in Microsoft Word; adaptive to new knowledge and applications


●Perris High School, Perris CA 92571

●High School Diploma

●Microsoft Certificate

●ROP Certificate

●Mt. San Jacinto



DHL - Energizer

Creating shipping labels for UPS, Fedex. Also created labels for truck loads like Toni, Saia, Exla, and Odfl which were special truck loads that were being shipped to Hawaii or other special locations around the country. I also made sure all orders were staged in locations where the pickers located them so they could be ready to load with no problem. Also when work was so slow I picked orders using a RF Scanner for carriers with small orders. I used Energizer software for creating the lables for the different carriers.

Shipping Clerk, Picker, Label Creater, General Labor



●Jack in the box

Taking orders of customers and pleasing them with great service. Also, keeping the work area clean and sanitized.



Packing and sorting orders needed to be shipped out. Shipping and receiving orders and making sure everything was correct and filing paperwork for everything sent and received. Collecting totes and sending them to locations using a RF Scanner.


●Select Staffing

Reworking on items that need to be shipped out. Giving workers supplies that are needed to be successful in completing the orders. Palletizing orders that are ready to be sent out.


●NFI Industries

Giving workers supplies that are needed to be successful in completing the orders. Palletizing orders that are ready to be sent out. Using a RF Scanner to locate orders to different departments.



Marketing merchandise.

●SMX Staffing

Using RF Scanner I would go to a bin it would send me to and scanned every item in the bin to make sure it was correct.


o4 years of warehouse experience

o1 year of using label software

o1 year as a Shipping & Receiving Clerk

oKnowledge of processing shipment

oAble to answer phones, checking in drivers and order follow ups

oCertified using MS Word & Excel

oProvide excellent customer service

oGood written and verbal communication skills

oFast Learner

Awards and Acknowledgments

oMS Word certificate Certificate

oROP Certificate

oCustomer Service certificate


●Veronica Tenorio 951-***-****

●Marisol 619-***-****

●Jasmin 951-***-****

●Brandon Simmons 619-***-****

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