Customer Service Sales

Location:

North Platte, NE, 69101

Posted:

February 09, 2018

Contact this candidate

Resume:

Ryan Burton

**** *. ******* *** 308-***-****

North Platte, NE 69101 ac4e3h@r.postjobfree.com

Objective

Obtain FT position working and training from home preferably in sales. Over twenty five years of customer service, sales, and computer experience. Interested in sales with warm leads provided working first or second shift and weekends. I am a very hard worker and am willing to work 50-60 hour work weeks. Good sales training in product or service being sold must be provided. No PT, rotating shift, temporary, seasonal, outside sales or travel required. Cannot travel to an office for training or meetings. I need to make at least $13 an hour with benefits or at least $3,000 a month without them.

Experience

7/2017-Current

IDialU; Work and Train From Home (PT)

Inside Sales

Make inbound and outbound calls to warm leads about mortgage loans and refinancing, Rent To Own homes, car loans and refinancing, and personal loans. Transfer calls to credit repair law firm to close sales. Average 20 transfers per 5 hr day.

6/2016-7/2016

Staples; North Platte, NE

Retail Sales Associate

Help customers by providing exceptional customer service in taking the customer to the item in the store and answering any questions they may have. Zone and align items to the front of the shelves. Cleanup and janitorial duties such as dusting, sweeping and mopping. I really enjoyed this job, but it was only a temporary position.

4/2013-12/2016

Personal Caretaker; North Platte, NE

Caretaker

I have been a personal caretaker for my wife as she was in a bad car accident and later broke her hip. I did not want to put her into a nursing home so I took care of her at home. I am still providing care, but she is no longer in need of full time care as her health has improved and continuing to do so does not interfere with working hours.

10/2009-4/2013

Advantage Direct; North Platte, NE

Telemarketer and Inside Sales

Make outbound calls for political and other surveys as well as magazine subscriptions and fundraising. I worked at the North Platte Call Center, but was laid off as it has now closed.

4/2008-6/2008

Charter Communications; North Platte, NE

Broadband Technician

Repair and install new cable and cable equipment. Diagnose and resolve high speed Internet, TV and HDTV problems. I had to resign due to lack of physical ability to handle ladders which were in excess of 100 lbs.

9/2006-12/2007

Walmart; North Platte, NE

Receiving Associate

Stock general merchandise to sales floor via pallet jack and by hand. Verify accuracy of tickets, pricing and barcodes. Recycle cardboard. Help customers locate items within the store. Minor cleanup and janitorial duties. At the time of this job I was living at a farm (69038) and I did not have a 4X vehicle so I couldn’t get to the highway when the road was muddy. Released do to lack of attendance.

10/2005-1/2006

America's Note Network; Westminster (Denver), CO

Inside Sales

Make outbound calls to existing customers about an opportunity for an advanced coaching program and then transfer to closer to close sales. This position was very difficult and only roughly 1% of individuals hired advanced to a closer position, but I worked very hard and was able to learn a lot about inside phone sales in the process. Resigned do to lack of commissions.

3/2005-9/2005

Dish Nation; Denver, CO

Inside Sales

Provide inside sales and website support to Dishnation.com. Convert inbound and outbound phone calls into sales for new customers for Dish Network satellite television. Laid off do to company downsizing.

3/2004-10/2004

Oppenheimer Funds; Centennial (Denver), CO

Financial Services Representative (CSR)

Provide investment management support and research to shareholders, Registered Financial Representatives and employees. Research mutual fund account balances and daily prices. Conduct trades. Provide website technical support, change account options, update account information, and provide statistical reports and analysis. Send literature via fax, mail, or email and provide sales support. Track calls and trend analysis. Resolve escaladed calls. Utilize Word, Excel, Outlook, and Internet Explorer.

10/2002-3/2004

Dish Network; Littleton (Denver), CO 10/2003

Dish Support Team (Help Desk and Sales)

Provide software, billing, promotions, and hardware exchange support and research to Customer Service Representatives, Supervisors, and Customers. Research shipping, change customer promotions, build new accounts, analyze advanced billing issues, track calls and tend analysis. Resolve escaladed calls. Utilize Word, Excel, Outlook. Also use CSG, Dish Promo, Clarify, and Oracle. I ranked highest productivity on the team. Received promotion from Customer Service. Resigned to take higher paying position at Oppenheimer Funds.

Education

Metropolitan Community College, Omaha, NE 1991 to 1995

3 Associate of Applied Science Degrees:

Commercial Art, Computer Graphics and Multimedia

References:

Oris Payne

Janitorial and Light Maintenance

408 1/2 S Silber

North Platte, NE 69101

308-***-****

Tracy Sherard

Clerk