Rosenberg, Texas *****
*************@*****.***
Eliza Jean Sullivan
Objective
To obtain a professional position to contribute to the success of an organization through my in-depth knowledge, experience and skills related to the Human Resources field.
Experience
06/2015-Current The Crescent Sugarland, Texas
Human Resources Director/Staffing Coordinator
Oversee the Human Resource functions for Facility
Process payroll Biweekly for all 135 Employees with Kronos Software
Staffing weekly and on call phone coverage
Oversee the C.N.A.’s and Nurse’s monthly staffing schedules
Orientation weekly
Monitor Daily hours and weekly overtime
Best overtime and PPD within Cantex region
Maintain staffing and overtime management for the facility
Brought OT from 1025 hrs. to 65 hrs.
Oversee time management and monitoring all hourly employees
Oversee The Crescent new hire paperwork
Oversee all benefit enrollments and changes
Orientate all new hires and facilitate all trainings
Oversee all monthly trainings and in services
Deal with all unemployment issues and claims
Do quarterly increases and evaluations of all employees
Recruit for the entire facility
Screen all pre applicants and run thorough back ground checks
Process all new hire paperwork
Benefit coordinator(enroll, changes, and oversee all benefits)
Oversee Workers Compensation and unemployment claims
Experience with teaching and training all types of employees on the following:
oPolicy and Procedures
oGrievance Process
oProgressive Discipline
oEmployee Relations
oOversee benefits
oWorkers Compensation
oUnemployment Hearings
oDisciplinary advisor
06/2013-06/2015 Legend Healthcare Houston, Texas
Human Resources Director
Oversee the Human Resource functions for North Facility
Process all payroll for the facility
Oversee Legend Healthcare new hire paperwork
Oversee all benefit enrollments and changes
Maintain Orientation and facilitate all trainings
Oversee all monthly trainings and in services
Do quarterly increases and evaluations of all employees
Recruit for North facility
Screen all pre applicants and run thorough back ground checks
Process all new hire paperwork
Benefit coordinator(enroll, changes, and oversee all benefits)
Maintain staffing and overtime management for the facility
Maintain and manage payroll for over 117 employees
Oversee Workers Compensation and unemployment claims
100% win on all unemployment claims
Experience with teaching and training all types of employees on the following:
oPolicy and Procedures
oGrievance Process
oProgressive Discipline
oEmployee Relations
oOversee benefits
06/2012 – 06/2013 Neighborhood Centers, Inc. Houston, Texas
Human Resources Coordinator/Teacher Certification Coordinator
Oversee the Human Resource functions for Promise Community School
Oversee Divisional paperwork/ changes
Recruit for my CIE division
Do new hire paperwork /termination paperwork CIE employees
Oversee the certification needed and credentials
Monthly reporting’s for CIE division
Workers Compensation
Unemployment claims and hearings
Monitor TB testing’s and certification renewals
Experience with teaching and training all types of employees on the following:
oPolicy and Procedures
oGrievance Process
oBackground checks and Fingerprinting
oProgressive Discipline
oEmployee Relations
Overseeing over 485 employees
Constant collaboration with other district departments such as Computing Services, Technical Support, Operations, Maintenance, Student Support Service, Special Programs, Business & Finance, Head Start, and campus administration.
2005 – 07/2012 Royal Independent School District Brookshire, Texas
Human Resources Director
Oversee the entire Human Resource Department
Oversee Worker’s Compensation
Compare and recommend all salaries for all qualified applicants
7 years of project manager experience
7 years overseeing over 363 employees
Complete all hiring and exits with all personnel
Report directly to Superintendent
Experience with teaching and training all types of employees on the following:
oPolicy and Procedures
oGrievance Process
oBackground checks and Fingerprinting
oProgressive Discipline
oEmployee Relations
oOversee benefits
Constant collaboration with other district departments such as Computing Services, Technical Support, Operations, Maintenance, Custodial personnel, Purchasing, Construction, Student Support Service, Special Programs, Business & Finance, Head Start, and campus administration.
Interfaces with multiple with partnering agencies, donors, and other entities to ensure seamless coordinator in the implementation of the project.
oImplement and correspond benefits
oOverseeing the benefits comparisons
Communicate clearly and effectively with staff, with in the district.
Development, teaching, and presenting of various training programs:
oSupervision, Management, and Leadership Trainings
oTeam Building Trainings for large groups
Provide written reports outlining the progress of assigned projects.
Assist the Superintendent with a multi-million dollar annual budget and maintaining accurate financial information for the hiring of 350 employees.
oAssisted the Superintendent with 20% decrease in funding from the state of Texas.
oAssisted with The Department of School Education of Royal Independent School District with a clear understanding where the districted could eliminate 15 key positions to assure that district could function seamless without any negative ramifications.
Establish recruitment strategies and marketing efforts including scheduling recruitment activities to achieve enrollment goals.
oDue to low enrollment possibilities the district needs to make sure that all possible candidates want to interview at Royal Independent School District.
oImplemented a system from within our system, refer a friend to Royal Independent School District. This would ensure that we had candidates for any future positions.
Interpret and understand reports required by federal, state, and local agencies including hearing and responding to employee grievances, investigating employee complaints as well as concerns regarding employee performances.
Responsible for Worker Compensation claims to be properly reported, and followed up all parties.
Screen, interview, hire, transfer employees for the program.
2000 – 2005 United Health Care Medical Insurance Company Houston, Texas
Lead Customer Service Representative
5 years of experience with United Health Care
6 years of project manager experience
Develop customer care and objectives for over 200 employees and over 1000 customers
Development and presentation of various programs:
oCustomer care
oEndless medical benefit possibilities
Assist the Supervisor with a multi-million dollar annual budget for the program.
oMaintain the budget cost
Establish recruitment strategies and marketing efforts including scheduling recruitment activities to achieve staffing goals.
1996 - 2005 Prudential Insurance Company Sugar Land, Texas
Credentialing Coordinator
Supervise and manage the customer care for several doctor and dentist.
Worked directly with office managers to ensure the seamless care for patients.
Assisted the office managers to make sure all proper paper work was completed and in order for monthly audits.
Verification of all doctors and dentist certifications and malpractice suits.
Education
December 2009 Capella University Houston, Texas
Bachelor of Science In Human Resource Management
May 1996 Wharton College Wharton, Texas
Certification in Microsoft Management Information Systems
Computer Skills
Proficient with all Microsoft applications, KRONOS, PeopleSoft, ADP, SKYWARD, AESOP, PROMIS, TxEIS, TRAQS, SBEC, Vision
References
Upon Request