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Engineering Service

February 09, 2018

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Christopher Keeney

217-***-**** West Bloomfield, MI

Career Summary

I poses a very unique automotive background that ranges from passenger cars to heavy duty over-the- road trucking and spans from Engineering to service & repair to customer perceptions and expectations. The career path I have chosen provides me with tremendous knowledge and experience that enables my success in circumnavigating technical obstacles through interpersonal and interdepartmental engagement. My motivation and drive is both unapologetically and unwaveringly directed towards that pinnacle balance of customer and company success and growth. Recent Work Experience

FCA US LLC (formerly Chrysler Group LLC) (April, 2015 – Present) 800 Chrysler Drive, Auburn Hills, MI 48326

Title: Powertrain Engineering – Diesel Calibration Quality

Description: Increased product robustness through triage and root-causing engine related malfunctions including, but not limited to, DTC occurrences, drivability issues, unanticipated calibration software behavior, and correlated hardware failures. Drove continuous improvement for vehicle performance metrics related to customer perception while maintaining OBD regulatory compliance. Streamlined department workflows by designing and standardizing multiple calibration processes for Engineering and Quality test fleets. Developed harmonized data acquisition strategies for the increased cyber security protocols on vehicle CAN networks. Directed interdepartmental operations for issue management and resolution. Managed calibration releases and resolution of associated issues. Calibrated tester and end-of-line functions, routines, and controls.

FCA US LLC (formerly Chrysler Group LLC) (January, 2012 – April, 2015) 800 Chrysler Drive, Auburn Hills, MI 48326

Title: Reliability Quality Engineering – TeleDiagnostics

Description: Quality Engineering – Improved vehicle durability/reliability & ultimately reduced warranty. Headed all technical onboarding, development, integration, and validation of new supplier hardware and software data acquisition tools. Designed data acquisition lists, tailored triggers, & event based diagnostic data to be collected on Engineering Test Fleets & Corporate Lease Vehicles for timely problem identification & resolution via various serial communication protocols on all vehicle architecture types (CAN, LIN, UDS, KWP, j1979, j2534, j1939 etc.). Engaged meticulously with Engineering & Service to proactively identify necessary running changes/updates in vehicle software or even hardware. Understood & developed customer duty cycles to support the design of real-world vehicle test schedules. Presented post data collection analysis to various Engineering teams thus fortifying end product decisions and direction. Other Work Experience

The Farmington Garage (February, 2017 – Present) 33014 Grand River Ave, Farmington, MI 48336

Title: Master Technician & Advanced Diagnostic Specialist (Part Time)

Sears Auto Center (February, 2016 – January, 2017) 27600 Novi Rd, Novi, MI 48377

Title: Master Technician

Greg’s Truck Service (January, 2009 – July, 2010) 140 Wolf Creek Rd, Goreville, IL 62939

Title: Diesel Technician

Curry Ice And Coal (September, 2007 – August, 2008) 3600 N. Dirksen Pkwy, Springfield, IL 62707

Title: Diesel Technician

Sears Auto Center (October, 2006 – September, 2007) 104 White Oaks Mall, Springfield, IL 62704

Title: Service Technician

Relevant Skills & Credentials

FCA US LLC Credentials

Kepner Tregoe; Reactive Green Belt Certification

ETAS, Vector, & Intrepid CS tool experience

Chelsea Proving Grounds (CPG) Driver’s License

Company Car Commercial Driver’s License (Class-A)

CTC Evaluation & Handling Road Approval

ASE Certifications (To Date)

A1 (Engine Repair)

A2 (Automatic Transmission/Transaxle)

A3 (Manual Drive Train & Axles)

A4 (Suspension & Steering)

A5 (Brakes)

A6 (Electrical/Electronic Systems)

A7 (Heating & Air Conditioning)

A8 (Engine Performance)

A9 (Light Vehicle Diesel Engines)

L1 (Advanced Engine Performance Specialist Certification)

L2 (Advanced Electronic Diesel Engine Diagnosis)

L3 (Advanced Light Duty/Hybrid Electric Vehicle)

T1 (Heavy Duty Gasoline Engines)

T2 (Heavy Duty Diesel Engines)

Michigan Motor Vehicle Mechanic License

Michigan Department of State Certified Mechanic

MACS CFC-12 Certification

Clean Air Act Section 609 Requirement

Mobile Air Conditioning Society Worldwide

R-12 Refrigerant Recycling and Service

Driver’s License Endorsements

Class A CDL (with Air-Brake)

Class M


Southern Illinois University Carbondale – Carbondale, IL

Major: Automotive Technology

Degree: Bachelor of Science – December, 2011

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