Customer Service Information Technology

DANICA C. UBUNGEN

*K-**th St. Brgy. West Kamias Quezon City

090********

***************@*****.***

OBJECTIVE

To acquire the understand of how to

offer best customer service and to gain knowledge

of daily work of this company. Learn more and apply

what I know to able provide help also for the company and to myself as well.

EDUCATIONAL BACKGROUND

College : Asian Institute of Computer Studies

Bachelor of Computer Science

Year Graduated 2012-2016

Secondary : Quezon City High School

Year Graduated 2006-2010

Primary : Pinyahan Elementary School

Year Graduated 2000-2006

CERTIFICATE OF COURSE COMPLETION

April 27, 2012

CCNA 1- Network Fundamentals

CCNA 2- Routing Protocols & Concepts

CCNA 3- LAN Switching & Wireless

CCNA 4 –Accessing The WAN

Oracle Database 10g : Introduction to SQL

Oracle9i : Database Administration Fundamentals 1

SKILLS

Computer Literate

ON-JOB-TRAINING

Civil Relations Service Armed Forces of the Philippines

I.T Department

December 19 to March 09 2012

Republic of the Philippines Quezon City

Information Technology Development Office

I.T Department

December 8 to February 29 2016

WORKING EXPERIENCE

SANFORD MARKETING CORP. ( SMCO – NEPA )

Winplus Sales Center Inc.

> SM Mart Inc. (Cashier)

PERSONAL DATA

Date of Birth : October 4, 1992

Place of Birth : Licsi,Manaoag Pangasinan

Civil Status : Single

Father’s Name : Mario Lictao Ubungen Occupation: Tricycle

Mother’s Name : Mila Flores Ubungen Occupation: Vendor

CHARACTER REFERENCES

Cecilla Binuya

Teacher of Physical Education

Alberto Recreo

A.F.M.P

Ferish Ann Largo

Call Center Agent

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

Danica C. Ubungen

APPLICANT

Contact this candidate