Software Computer

Sayed M Saleh

Anaheim Hills, CA *****

E-mail: **********@*****.***

Mobile #: 714-***-****, 714-***-****

OBJECTIVE

I am seeking a promising and challenging opportunity that will enhance my knowledge and experience. My career goal is to be an active and effective team member while implementing my capabilities through hard work, creativity, and success for the organization.

QUALIFICATIONS

●Self-motivated, ambitious, dynamic

●Able to work under strenuous conditions, multitasking under pressure

●Bilingual: English & Arabic

●Excellent written & verbal communication skills

●Computer skills: complete English & Arabic capabilities in Windows; e-mail & Internet applications; MS Office, MCSE, CompTIA Network+, HAD ICDL, Adobe Photoshop; CorelDRAW, Flash, Adobe Dream Waver, Wordpress, Microsoft and Expression and web Vast knowledge

●Accounting program Sage Peachtree and QuickBooks

EXPERIENCE

PC Technician Strategic Systems Part-Time

• Install hardware, software and device drivers on standalone computers

• Install and configure computer networks including LAN and WAN

• Manage network configurations to ensure that all computers on a network can communicate effectively

• Test computers peripherals, hardware and software to ensure that they are working appropriately

• Upgrade software, patches and operating systems on a continuous basis

• Install and configure monitors, keyboards and printers

• Troubleshoot hardware and software problems

• Act as a technical resource in order to assist users with resolving computer issues

Barrister Global Service Network Part-Time

• Install hardware, software and device drivers on standalone computers

• Install and configure computer networks including LAN and WAN

• Manage network configurations to ensure that all computers on a network can communicate effectively

• Test computers peripherals, hardware and software to ensure that they are working appropriately

• Upgrade software, patches and operating systems on a continuous basis

• Install and configure monitors, keyboards and printers

• Troubleshoot hardware and software problems

• Act as a technical resource in order to assist users with resolving computer issues

●Supervisor Computer technician, Huntington Beach CA July, 2014 Till now

-Duties

• Determine users’ technical needs and provide them with appropriate solutions

• Install hardware, software and device drivers on standalone computers

• Install and configure computer networks including LAN and WAN

• Manage network configurations to ensure that all computers on a network can communicate effectively

• Test computers peripherals, hardware and software to ensure that they are working appropriately

• Upgrade software, patches and operating systems on a continuous basis

• Install and configure monitors, keyboards and printers

• Troubleshoot hardware and software problems

• Act as a technical resource in order to assist users with resolving computer issues

• Answer tickets and emails pertaining to users’ computer problems

• Ensure that all computers are secured effectively by installing and updating antivirus software

• Set up and organize IPs appropriately

• Train users on new software

• Analyze network problems and manage preventative maintenance procedures

• Explain the role of network applications and equipment to the end users

• Maintain documentation of technical maintenance procedures carried out

Computer technician, Misr for Clearing, Depository & Central Registry, Cairo, Egypt, 1996-2014.

-Duties

• Determine users’ technical needs and provide them with appropriate solutions

• Install hardware, software and device drivers on standalone computers

• Install and configure computer networks including LAN and WAN

• Manage network configurations to ensure that all computers on a network can communicate effectively

• Test computers peripherals, hardware and software to ensure that they are working appropriately

• Upgrade software, patches and operating systems on a continuous basis

• Install and configure monitors, keyboards and printers

• Troubleshoot hardware and software problems

• Act as a technical resource in order to assist users with resolving computer issues

• Answer tickets and emails pertaining to users’ computer problems

• Ensure that all computers are secured effectively by installing and updating antivirus software

• Set up and organize IPs appropriately

• Train users on new software

• Analyze network problems and manage preventative maintenance procedures

• Explain the role of network applications and equipment to the end users

• Maintain documentation of technical maintenance procedures carried out

●Web Designer, Fayed Design (German company), Cairo, Egypt, 2004-2012

oWeb design; created several different websites; managed design images; created photo effects

●Computer Trainer, Academy of Arab Trainers, Cairo, Egypt, 1997-2005

oTrained various versions of Microsoft Office, Adobe Photoshop, and CorelDRAW; introduction to Flash

●Computer Teacher, Elmanar Language School, Cairo, Egypt, 1995-1996

oEducated students on introduction to computers; basic; visual basic.

●Accounting Super market Halal paradise new Jersey using Sage Peachtree program and I have a good idea in QuickBooks program

EDUCATION

Completed Bachelor’s Degree in Faculty of Education of Fine Arts, Cairo University, Giza, Egypt, 1995

ADDITIONAL TRAINING

●CompTIA Network+ 2011

●ICDL 2011

●MCSE

●Leadership Skills Course, American Chamber of Commerce, Egypt, 2010

●First-time Manager Course, American Chamber of Commerce, Egypt, 2009

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