KATHY ROBSON
Bayonne, NJ *****
EXPERIENCE
*/**** – 8/2016 MALACHY MECHANICAL. BAYONNE, NJ
Customer Service Representative
Processed client requests for maintenance problems, ordered all necessary parts, dispatched service technicians to site. Performed all secretarial duties such as filing, preparing and mailing invoices, verified all scheduled appointments, organized technicians schedules, made all follow up calls once technician completed the appointment. 9/2012 – 2/2016 NEW YORK STONE JERSEY CITY, NJ
Office Administrator
Transferred from American Stone Collection (ASC). Performed same duties at ASC. Added duties included booking, invoicing, accounts payable & receivable and maintaining social media web pages.
9/2008 - 7/2015 PREMIUM MORTGAGE CORP HUNTINGDON VALLEY, PA Senior Mortgage Processor
Performed all Senior Processing duties.
6/2006 - 7/2008 NATIONS FIRST FINANCIAL PHILADELPHIA, PA Senior Mortgage Processor
SKILLS:
Excellent Administration / Secretarial history. Computer literate in all Microsoft and QuickBooks programs, DE Engines and social media sites. I’m a people person, a confident quick learner, able to perform in a fast paced environment in a collective manner while having heavy work loads. I’m organized, punctual and reliable. I have a professional but approachable personality and phone manner. I am a strong believer in team work, meeting deadlines and giving the best customer service possible.