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customer service. financial service

Location:
Philippines
Posted:
February 09, 2018

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Resume:

CHRISTOPHER IVAN DIZON, R.N.

***-* **** ******, **** Rembo, Makati City

Contact No.: 091********

E-mail add: ac4e0u@r.postjobfree.com

WORK EXPERIENCE:

VXI Global inc.

Sm Cyber, Buendia Makati City

April-November 2015

Job Description: Credit Card Support Specialist for AMEX.

Top 1 agent during training.

Hit all metrics consistently

Week 5 certifier.

JP Morgan & Chase Co.

BGC, Taguig City

October 2012-February 2015

Job Description: Credit Card Support Specialist

Help customers regarding credit card concerns.

Top 14 on the most recent stack ranking (2014)

Hit all metrics consistently throughout the year

Teletech

Mandaluyong City

January 2012-October 2012

Job description: Technical support level II for T-Mobile.

Provides excellent customer service to customers regarding technical problems with their mobile devices.

Top agent out of 400 agents during August-October.

Consistent member of the upper 25% cluster.

Handled customer’s concern with patience and sensitivity.

EDUCATIONAL BACKGROUND:

University of Makati

Bachelor of Science in Nursing

West Rembo, Makati City

2007-2011



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