Customer Service Administrative Assistant

DUYEN

DUONG

KRISLEYDUYENDUONG

@YAHOO.COM.VN

(*80) – 695 - 8642

HTTPS://WWW.LINKEDIN.COM/I

N/DUYEN-DUONG-B6279A125/

HTTPS://ISSUU.COM/DUYENDUO

NG/DOCS/DUONG_D_PACKAGE

_PORFOLIO_2

OBJECTIVE

To support the supervisors and

management team with problem-

solving skills, effective teamwork,

and respect for deadlines while

providing administrative and entry-

level talents with the goal of proving

myself and growing with the

company.

EXPERIENCE

ADMINISTRATIVE ASSISTANT

MP INDUSTRIES CORP.

2017 – February 2018

Responsible for managing projects, opening and distributing mail, organizing files and conducting general research. Also in charge of ordering office supplies and communicating with vendors. And preparing work order, arranging shipping and receiving products, releasing Invoice and Payment.

CUSTOMER SERVICE / CASHIER

PHO HOAN PASTEUR NORTHSIDE

September 2016 - 2018

Taking orders and serve food and beverages to patrons at tables in dining establishment. Checking with customer to ensure that they are enjoying their meals and take action to correct any problems. Communicating with customers to resolve complaints or ensure satisfaction.

CUSTOMER SERVICE / SUPERVISOR

CO DO HUE EXPRESS RESTAURANT

2014 - 2017

Supervising the work of others. Responsible for coaching, resolving issues and serving as a link between subordinates and upper management. Making sure the operations of restaurant runs smoothly, cleanly and meets any budgets or sales goals.

ARCHITECTURAL TECHNOLOGIST

S2 ARCHITECTURE LMT.

(INTERSHIP)

2016

Utilizing knowledge and skill gaining from school to work as an internship at S2 for a week. Revising S2 building project in Edmonton and Calgary in 2017 in order to learn how to design buildings that are functional, safe, sustainable and aesthetically pleasing. Having chance to practice high-level drawing skills in Revit, AutoCAD and SketchUp.

SKILLS

Excellent skills in architectural

software: AutoCAD, Revit,

SketchUp and Photoshop. Good at

sketching and drawing by hand.

Ability to work in a fast pace while

maintaining accuracy and

responsiveness. Exceptional

organizational and planning skills.

Able to work both individually and

collaboratively. Willingness to learn

new.

EDUCATION

ARCHITECTURAL TECHNOLOGIST

THE NORTHERN INSTITUTE OF ALBERTA TECHNOLOGY

2014 – 2016

Being taught many technical knowledge and skills to create building designs, analyze building code requirements, prepare construction drawings, and carry out contract administration tasks during the construction phase. GPA: 3.7

ENGLISH LANGUAGE PROGRAM

UNIVERSITY OF ALBERTA

2013 – 2014

Being taught many communication skills needed to function efficiently and effectively in professional and social settings: listening, speaking, reading, and writing skills are balanced through Western language in a friendly and positive English-speaking environment. GPA: 4.0 BACHELOR OF FINANCE – BANKING LAW

UNIVERSITY OF ECONOMICS AND LAWS (VIETNAM)

2012 – 2013

Training to have scientific and practical knowledge in the field of finance, banking and securities law in service of the cause of industrialization. GPA: 3.5

VOLUNTEER EXPERIENCE

- Voluntary for 2 days in painting house at Habitat for Humanity.

- Attending for Net Zero Project at NAIT.

- Landmark field-trip on second semester at NAIT.

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