Career Summary
Experienced Systems Administrator professional with over ten years of experience in the IT field.
Superior knowledge of computer systems, along with first-hand experience with all phases of applications, hardware device and Network support.
Technical Proficiency and Expertise
DNS, DHCP, TCP/IP, SNMP, VLANS and networking fundamentals
Knowledge of configuring Cisco Routers, Switches and Networking Systems
Systems Installation, Configuration, Upgrading and troubleshooting
Fundamental knowledge of Microsoft and Linux open source operating systems
Education and Training
Hallmark University – Currently working towards Degree in Information Technology
with a focus in Cisco Networking and Security
CompTia A+ Certified Service Technician
Career Experience
May, 2008 – Dec., 2016 J&J Worldwide Services San Antonio, TX
Assistant Project Manager
Ensured all server hardware, operating systems, software and procedures aligned with organizational standards and strategic business plan
Managed engineering controls; slashed operational utility costs by more than forty percent
Acted as escalation point for troubleshooting advanced network/systems
Investigated and evaluated operational data, creating high level reports and matrixes as part of Quality Control helping to increase production and profit margins
Reduced costs and increase profit margins through better safety training and practices
1999-2006 - Valero Headquarters San Antonio, TX
Database Administrator
Developed and designed training modules for local and remote end users
Maintained database of End user training modules and training records
Reduce training costs and improved implementation through remote access via local networks, remote VPN and Web access
Tested, installed, implemented, documented and maintained software applications
1997-1999 - Kelly AFB San Antonio, TX
System Administrator
Responsible for configuration and operations of computer systems and servers
Installation of hardware/software, performing hardware/software-troubleshooting functions and verified functionality
Developed inventory and e-waste recycling program reducing inventory costs
Implemented Quality Control Program, providing better network access, workstation technical support and troubleshooting
1990-1996 - United States Air Force Reserves San Antonio, TX
Airman Communications and Navigations Specialists
Completed Basic Training and successfully completed courses in basic electronics and Leadership Training
Skills & Core Competencies
Inherent problem solver and desire new challenges and responsibilities
Excellent communication, interpersonal and customer handling skills
Ability to document procedures and processes accurately
Operational knowledge of Cisco routers and switches, Cisco IOS and platform
Routing Protocols, RIP, EIGRP, Trunking, VLANS, Port Security, Spanning Tree, ACL’s, GRE Tunneling