Customer Service Sales

Ahminah Rookard

Charlotte, NC *****

*******.*******@*****.*** - 704-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Receptionist

USA tax service - Winston-Salem, NC -

January 2017 to April 2017

Responsibilities included:

Answer phone in a mannerly fashion

Answering clients questions giving correct directory. Transferring calls

Greeting clients

Printing

Setting/cancelling appointments

Using basic functions of microsoft word, power point Filing clients information

Cashier

Zaxby's Restaurant -

March 2016 to July 2016

• Provided prompt and efficient customer service, maintained stock inventory

• Operated computerized cash register system, prepare food and drinks for customers

• Dealt with different types of issues associated to customer service and other special duties as delegated by the management

• Maintained checkout operations by following policies and procedures; reporting needed changes.

• Maintained safe and clean working environment by complying with procedures, rules, and regulations.

• Contributes to team effort by accomplishing related results as needed

• Greeted customers as they arrive in the store and provide them with information regarding products and/or services

• Provided customers with information on daily specials and discount deals EDUCATION

Bachelor's in Mathematics

Central Piedmont Community College - Charlotte, NC December 2017 to May 2020

Diploma

Winston-Salem Preparatory Academy - Winston-Salem, NC June 2016

ADDITIONAL INFORMATION

Dependable and enthusiastic student with experience in sales and public contact, seeking an opportunity that will allow me to be an effective team player while displaying my excellent work ethic, communication skills, customer service skills, and ability to work in a fast-paced environment.

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