Information Technology Microsoft Office

Stephen Williams

******************@*****.*** 631-***-**** Melbourne Beach, FL

INFORMATION TECHNOLOGY & BUSINESS GRADUATE

Recent graduate with experience as a Business Analyst. I have used my knowledge in Excel to create and maintain spreadsheets, which tracked defects that negatively impacted performance for the end-user. With the use of these spreadsheets, my team and I went from dealing with well over 100 defects down to zero in a matter of weeks. Through this experience, I have sharpened my skills in Excel and developed a strong focus on business outcomes with the ability to hit specific deadlines.

EDUCATION

Bloomsburg University of Pennsylvania Bloomsburg, PA (May 2017)

Bachelor of Science in Business Administration (AACSB Accredited)

Major: Information Technology Management (Major GPA: 3.40)

Minor: Business Management (Cumulative GPA: 3.33)

RELEVANT EXPERIENCE

TRANSFIGUREPARNTERS LLC, Horsham, PA (Aug-Nov. 2017)

Specializes in evaluating IT organizations and optimizing business value through the strategic implementation of modern technologies to enhance agility and flexibility while reducing overhead costs.

Business Analyst: Responsible for creating and maintaining defect tracking reports using Excel spreadsheets. Used specific formulas to make reports dynamic with the goal of reducing human error.

Ensured deadlines were met with the use of project management tools such as Wrike to keep my team and I accountable.

Helped lead morning meetings and assigned specific tasks to team members, followed up with them throughout the day and reported to my manager with updates daily.

LOVE INC, Melbourne, FL (Jan 2018-Present)

The mission of Love INC of Brevard is to mobilize local Churches to transform lives and communities.

IT Volunteer: Used my time and knowledge to help improve a non-profit organizations’ website.

Performed some research on web hosting to find the best fit for the organization. Helped save the organization from spending $1000 annually, to $190 per year.

Revamped the organization’s website using my knowledge in WordPress with the goal of driving more traffic in and recruiting more volunteers as well as increasing donations.

HONORS & LEADERSHIP ACTIVITIES

NJCAA All American Honors Tennis

Captain of the Bloomsburg’s Men’s Varsity Tennis Team

Member: Information Technology Club & Student Athletic Advisory Committee

Completed Level Two of the Bloomsburg’s Leadership Certification Program

TECHNICAL SKILLS

Microsoft Office (Excel, Word, PowerPoint, Outlook) WordPress

ADDITIONAL EXPERIENCE

AQUARINA COUNTRY CLUB, Melbourne Beach, FL (May-Aug. 2016)

Staff Pro:

Responsible for managing the pro shop and overseeing the entire club.

Trained and built relationships with members by teaching them the fundamentals of tennis.

Boosted revenue for the club by helping facilitate kids summer camps.

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