Supply Chain Customer Service
Resume:
Brooklyn NY, *****
VISHWAS SRIRAM MIRLE PARTHA ******@***.***
Master of Science (MS) – Industrial Engineering GPA 3.45 NEW YORK UNIVERSITY, NY May 2018 Relevant Coursework: Business Analytics, Supply Chain Engineering, Management Science, Quality Control and Improvement, Production Science, Project Management, Design Strategies, Facility Planning and Design, Factory Simulation Bachelor of Technology in Mechanical Engineering GPA 3.7 NMAM Institute of Technology, Udupi, India May 2016 Fishbowl
MySQL
Project Management
Minitab
Simprocess
Leadership
Tableau
Advanced Excel
Interpersonal Skills
R Programming
Salesforce
Inventory Management
Operations Analyst, Department of TMI – New York University September 2016 – Present Working as a Department student representative head of 1000 graduate students, assisting them in all the administrative and academic needs and managing administrative operations.
Requirement Gathering
Documented preliminary budget proposal by analyzing previous term reports to optimize the costs drivers, met quarterly revenue goals Support
Responsible for sourcing of office and academic supplies with an approximate yearly spend of 50000 USD from 20 suppliers Data Analysis
Executed queries to extract data from university database to generate actionable strategic insights on academic trends using advanced Excel and SQL Established multiple qualification check points by analyzing over 4000 applicant profiles, reduced overall processing time by 15% Technology Implementation
Optimized productivity by introducing online document sharing to support flexible, virtual work locations using Dropbox and introduced Tableau generated reports for the department directors to present academic trends and action plans for improvement at university level Created a code embedded interactive application form for course enrollments that automatically notifies students upon enrollment, reducing human errors Leadership & Communication
Successfully lead a team of 10 graduate assistants and acted as a point of contact, maintaining high level communication with senior leadership, the deans, the faculty and administrative staff in order to ensure smooth academic operations Head of department graduate assistant recruiting team, successfully reviewed applications, conducted interviews and trained the people Supply Chain Intern, 475 High Performance Building Supply – New York June 2017 – August 2017 Shipping Optimization
Implemented Pareto analysis to statistically separate limited high revenue generating products for input into the pricing model. Compared existing shipping pricing model with the FedEx Pricing model to identify drivers of pricing inaccuracy. Performed sensitivity analysis in excel to optimize the pricing model improving the accuracy to 95% Opportunity Scoring Model
Developed a scalable predictive model in excel to evaluate opportunities and customer churn. Forecasting
Improved forecast accuracy by measuring mean absolute deviation of forecast error. Made recommendations on Safety Stock numbers to improve customer service level. Operations Trainee, Volkswagen, India – Maintenance Division June 2014 – August 2014 Prepared Value Stream Map for service shop and paint booth to reduce overall lead time by 20% Handled orders of over 2000 brake pads and maintained constant communication with project manager to report progress and escalations. LEADERSHIP
Student Consultant, TMI Consulting Club – New York University Jan 2017 – Present Working on a pro-bono consulting project involving large scale market research, identifying business opportunity by evaluating target segments, developing go-to market strategy, understanding product KPI's Dollar Tree, Inc. – Supply Chain Engineering Jan 2017 - Mar 2017 Designed a Supply Chain Network using Built-to-Stock Strategy to deliver 1 million products Generated 10% savings on the Landed Cost by implementing effective logistics models, identifying potential distribution centers and performing economic feasibility study
Performed Value Circle Analysis to compare the “As-Is” and “To-Be” states Chicago Crime Analysis – Data Visualization - R Studio & Tableau March 2017 Conducted an in depth descriptive analysis to identify seasonal crime patterns and developed a crime index to segregate critical communities
Generated a heat map in R Studio using ggplot package and successfully identified the least resource allocated communities and performed nonlinear regression to isolate the drivers of the crime in the critical regions Created an Interactive dashboard in Tableau using map plotting tool showing street level crime insights of the Chicago city Citi Bike Business Implications – R Studio April 2016 Provided descriptive analytics to describe the findings of Central Tendency, spread, dispersion and correlation of dimensions given and proposed a model backed up with usage of bike according to gender to allocate $5M marketing budget Linear and Non-Linear Optimization
Developed frameworks for the quantitative decision-making situations involving Portfolio Optimization, Supply Chain efficiency, Profit Risk Analysis using linear & non-linear optimization techniques in MS Excel using Crystal Ball and Excel Optimizer tools EDUCATION
TECHNICAL FORTE
EXPERIENCE
ACADEMIC PROJECTS
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