JOHN GERO MULTIPLE DISCIPLINE PROJECT MANAGER

ac4dow@r.postjobfree.com https://www.linkedin.com/in/johngero/ 832-***-**** • Spring TX 77379 Devoted Project Manager driven to success by empowering project teams, accurately completing project deliverables, and top-quality customer service. Proficient in areas of technology capturing reports, internal business processes, training, and product information. Experience in designing and executing full project scope, management partnerships through clear and constant communications, and team empowerment through exemplary leadership. Areas of Expertise include:

Team Management Scheduling & Reporting Timely & Accurate Projects

Customer Service Equipment & Installations Site Training & Support

Issue Resolution Documentation & System Control Materials & Deliverables PROFESSIONAL EXPERIENCE

POWELL ELECTRICAL INDUSTRIES • Houston, TX • 2009 – January 2018 SENIOR PROJECT MANAGER

KEY ACCOMPLISHMENTS:

• Utilize Oracle EBS R12 and Primavera P6 to create sales orders, project scope and templates of financials and crucial milestones, and track project status through initiation, engineering, production, inspection, and delivery.

• Provide customers with technical start up, service, and warranty support, and manage team developing bill of material to separate buy/make items and schedule deliveries.

• Completed Oracle R12 upgrade from R11 as Business Process Lead for Service Module and team member on Project Management and Operations.

• Create and maintain SOX-compliant SharePoint site and document storage for end user access, and collaborate with project team to develop processes and procedures governing new business suite launched in 2014.

• Provide subject matter expertise as key member of continuous improvement team, and in dual roles of Lead Project Manager and Service Division Master Scheduler. DNS ELECTRONICS • Sunnyvale, CA • 1988 - 2009

PROJECT INSTALLATION COORDINATOR, 1999 - 2009

• Ensured accurate and timely completions of multiple U.S. semiconductor manufacturer start up installations by managing daily onsite schedule of 17 technicians through Excel and MS Project.

• Interfaced with customer and local staff to proactively resolve issues and limit impacts to installation timelines.

• Supported customers and DNSE staff through technical project aspect, developing and disseminating daily updates through MS Office tools.

NORTHWEST REGIONAL SERVICE MANAGER, 1995 - 1999

• Oversaw five-state regional sales and service support by scheduling 22 direct report technicians for semiconductor process equipment manufacturer.

• Connected customer to provide daily status updates of installations, warranty equipment, and outstanding issues. FIELD SERVICE ENGINEER, 1988 - 1995

• Completed successful semiconductor manufacturing equipment installations and continued equipment orders updates, and onsite technical training for customer engineers and technicians. EDUCATION & TRAINING

Bachelor of Science in Business with Concentration in Project Management UNIVERSITY OF PHOENIX 2017

Associate of Applied Science in Applied Electronics DEVRY INSTITUTE Los Angeles, CA

Skill Path Seminars for New Managers