Engineer Project

ALEX BERG,CCNP

phone 847-***-**** e-mail: **********@*****.***

IT Executive with superior business acumen, interpersonal skills, and technical expertise skilled in alignment of people, processes, and technology in support of strategic objectives.Top innovation performer and leading IT “go-to” expert responsible for strategicplanning, technology design and deployment, problem resolution andprocessimprovements.

CORE COMPETENCIES

Expert Technical Leadership

Problem Identification and Resolution

Conceptual Thinking and Evaluation

Project, Group and Staff Management

Technical Processes Improvement

Technical, Strategic and Operational Planning

IT Risk evaluation, assessment and containment

EMPLOYMENT

J.P.Morgan Chase Bank 2006-Present

Chicago, IL

Vice-President/ Technical Lead

Forward-thinking executive with exceptional problem solving and leadership skills, who facilitates positive changes and on-time project delivery through strategic thinking,technical competences and business partnering capabilities.

As a “Go-To“ IT Expert, architected planned, designed and implemented a Citrix Farm - currently utilized across various departments at JPMC.

Architected and designed RDS- RemoteApp Solution, currently implemented and utilized.

Areas of Expertise

Citrix XENAPP v 4.0 and 5.0 - Design, Architecture, Administration

Performance Analysis-Setup of counters, Perfmons Analysis and Diagnosis of captured information

Server Troubleshootingand applications performance issues including utilization of various tools

-Tools used:Windows PerfMons, Process Explorer, Process Monitor,,VM View, TCP view,Wireshark, Opnet

Windows 2003, 2008, 2008R2, 2012R2 – Administration, Domain Migration, Windows Cluster Administration

Performance Tuning and Analysis

RDS (Remote Desktop Services) and RemoteApp Solution – Design, Architecture, Performance, Deployment

Network – Diagnose and remediate network problemsincluding RIPv2, OSPF, BGP, EIGRS protocols and Troubleshoot Connectivity Issues

Project Management - Create plans, Manage Resources, Coordinate multiple teams, Execute Goals

High-Speed Scanners – Itrans, IBMLs, Opex’s, Table top scanner TS300 and LS515

J.P.Morgan Chase Bank (cont.) 2005-2006

Chicago, Illinois

IT Consultant

Insightful, flexible professional with the capacity to understand tough challenges and foster cross-functional collaboration across teams to optimize business results.

Project Leader; involved in large projects and responsible for project problemsolution.

Consistently met objectives and exceeded expectations in all areas.

Delivered projects and commitments on time, within budget allotment and within risk constraints

Areas of Expertise

Network/Infrastructure Support

Citrix XP FR3, XENAPP4.&5.0 Architecture/Administration

Terminal Server Administration

Tune and Monitor Performance of Citrix and Terminal Servers

TroubleshootLAN/WAN connectivity issues

Backups and Recovery

Peripheral Setup of printers and scanners

Application Performance Analysis

Servers 2003, 2008, 2008R2

Windows Cluster Administration

ARC-Alternative Resources Corporation, Inc. 1999-2005

Barrington, IL

Systems Engineer / Administrator

Worked with Novell, Windows NT, 2000, 2003 domain environment with over 100 servers

Configured, deployed servers: Compaq Proliant, Dell Power Edge, HP NetServers

Configured hardware RAID and Setup server management software

Setup, configured, deployed servers for specific functions: domain controllers, e-mail Domino servers, application, file and print servers, RAS, Ghost 7.5 servers

Diagnosed LAN/WAN connectivity faults, Internet access and routing problems

Set-up user accounts and mailboxes, assigned them to security groups, e-mail distribution groups on Domino servers, assigned appropriate network access resource permissions, created login scripts

Set-up, configured ArcServ\BrightStore Backup and Restore jobs utilizing Scalar AIT tape libraries for Windows and Novell Servers

Installed, configured and performed troubleshooting of Terminal servers 2000 and 2003

Installed, configured and administered Citrix MetaFrame version 1.8 and XP FR3

Set-up, configured HP network printers and HP Jet Direct print servers

Administrator for Lotus Notes \ Domino servers

Congigured Vlans, Trunks on multi layer switches

Configuration and Troubleshooting of EIGRP, BGP, OSPF protocols

Backed-up Routers

Set-up IP Sec on point-to-point Routers

Configured Layer 3 Access, LSF Switches and set-up DHCP Net Pools

EDUCATION - TRAINING - CERTIFICATIONS

Cisco Cerified Network Professional (CCNA, CCNP)

Microsoft Certified System Engineer Windows NT (MCSE)

Microsoft Certified Professional + Internet Windows NT

Microsoft Certified Professional Windows 2000&2003

Citrix XP Certified Administrator (CCA)

MicroHard Institute of Technology - Shaumburg, IL

Microsoft Certified System Network Engineer (MCSE)

DePaul University – Chicago, IL

Truman College -Chicago, IL

Moscow State University-Moscow, Russia

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