MIRSHAD MUHAMMED .(B.TECH)
E-mail id : ***************@*****.***
Mob-974-***-****
CAREER ASPIRATION
Aiming for a challenging growth oriented position, where my technical skills and abilities can be effectively utilized and improved eventually, leading to the contribution in progress of organisation.
PERSONAL DATA
D.O.B : 21-05-1995
Gender : Male
Nationality : Indian
Religion : Muslim
Father’s Name : K M Muhammed
Mother’s Name : Ramla Muhammed
Marital Status : Single
Address : kopparambil house,valayanchirangara post,perumbavoor,
Ernakulam, Kerala
EDUCATIONAL QUALIFICATION
SSLC PASSED OUT IN 2010 : KERALA STATE BOARD
PLUS TWO PASSED OUT IN 2012 : HSE BOARD
B.TECH.PASSED OUT IN 2016(IT) : MG UNIVERSITY KOTTAYAM
RHCE certification no: 160-217-022
EXPERIENCE : 6 MONTHS
Currently Working as IT Support engineer SBL knowledge services ltd, Infopark, Cochin.from August 2017(6 month).
ROLES AND RESPONSIBLITIES
Employed as System Engineer in the Installing and Troubleshooting Operating systems Windows and Linux(Client OS and Server OS).
Computer Assembling and Maintenance, Troubleshooting Hardware and network
related issues.
Installing and Configuring the Peripherals, Components and Drivers.
Technical communication with customer regarding system information.
OS installation and configuring(windows xp,7,8,8.1,10,linux )
Downloading and Installing appropriate software’s.
Alerting, call support and troubleshooting of network devices and monitoring tools (Both Linux and Windows).
Anti-Virus Installation, managing, troubleshooting.(Quick heal- Seqrite, Kaspersky total security etc.)
Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipments accordingly as per the requirement
Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company policies.
Troubleshooting Network Problems like system is not in the network, check the TCP/IP and DHCP settings etc.
Establishing Network file sharing and security for Clients.
Maintain accurate documentations for system installations, configurations, upgrades
and other IT infrastructure related activities.
Managing and monitoring firewall-Fortigate.
Data transferring through Various applications like Filezilla client, Dropbox, cloud drive.
Installing Networking Printers and Sharing across the Networks.
Wi-Fi Configuration and troubleshooting
Installing, configuring and troubleshooting windows servers 2003, 2008 & 2012
Active directory administration, Domain controller,Group policy,DNS. DHCP.
Monitoring data center daily(Maintaining proper room temperature, Ensuring the proper
Functioning of servers, network switches etc.)
Managing Virtualization (Hyper-V, Virtual box, VM ware)
backup and recovery of Virtual machines and virtual servers.
Access control – troubleshooting, user id creation, deletion, report preparation.
Client support using remote login tools like Team viewer, Aammy admin, Remote
Desktop Etc.
Accomplish the Job of Data Recovery using Data Recovery Softwares.
Basic knowledge in ms SQL server administration.
Handling client calls whenever required and giving field assistance whenever required.
Monitoring servers and in house client machines.
Connecting and trouble shooting LANs, WANs, network segments, Internet, and intranet systems.
Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing.
Giving application support to GIS Team.
Responsible for configuring & troubleshooting Microsoft outlook accounts.
Installation, troubleshooting and managing of Linux operating system.(Ubuntu all versions)
Install, configure, maintain and administer Linux / UNIX operating systems and components. Diagnosed and resolved problems associated with DNS, DHCP, VPN, NFS
Monitoring Linux systems using tools like Vmstat, Nagios etc.
Linux Networkadministration.
Management of C panel.
Support to VFX/graphics applications like Nuke, Muster etc.
Basic knowledge in MAC OS.
Connecting video conference call to various locations.
Daily documentation of UPS, server performance.
Checking Anti-Virus update daily basics
Planned and executed packages and updates installations necessary for optimal system performance.
Resolving tickets with in the SLA which is raised from End User side.
Prepared Documentation for Audit
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
Data backup using Network Attached Storage, Cobian backup.
PROJECTS
Final Project: CTAS
Collaborative Trannsparency AtSight:CTAS result analysis in college.
PERSONAL PROFILE
Confident and hardworking with a positive attitude
Target oriented and internally motivated
Trigger to update knowledge
Good communication and interpersonal relation skills
DECLARATION
I hereby declare that the above mentioned information is correct up to my knowledge and I bear the responsibility for correctness of the above mentioned particulars
Mirshad Muhammed